I've used these guys twice and had decent luck. The first time was a callback based on work they did for the previous owner of our place. The part wound up being faulty so they replaced it free of charge and we had no more problems. The second time was to disconnect our stove and toilets for linoleum work. It was pretty routine stuff and they did it for a reasonable price. Workmanship and price were good and they plumbers were friendly and personable.