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Mathews Auto Body - 6 Reviews - 614 W Columbia Dr, Kennewick, WA - Other Reviews - Phone (509) 396-6532

Mathews Auto Body

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614 W Columbia Dr
Kennewick, WA 99336
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(509) 396-6532
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Mathews Auto Body - Kennewick, WA

Reviews

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Best

This was the second time I had to get my poor car fixed. They worked quick in getting it back to me. Both times they did an amazing job, looks like new! :) I would recommend them ...

Worst

I recently took my vehicle to Mathews Auto Body for repairs after an accident. They had my vehicle for 4 days and when I came to pick it up, it looked fine. I paid the bill and le...

Editorial review from Citysearch 9/19/2017

Mathews Auto Body never fails to please. My husband and I have had both out vehicles in their shop for body work, and they always do a great job. They are honest about what needs to be done, and the workmanship is excellent. They always call to let you know just what is going on with your vehicle. Very polite staff. I would recommend them to anyone!\r \r #13817 more

Editorial review from Citysearch 3/5/2017

I had a small accident and cracked my bumper. I took my car in and they said they were booked out for 5 or 6 weeks and the next business day they fit me in. I think that they are very prompt and do wonderful work. I take my car there anytime I need work done. The number for my review is 12737. Thank you, Jo Ann Henthorn more

Great Place 2/11/2016

I hit a deer recently and took my pickup to Mathews Auto Body. They put on brand new GM parts and painted the damaged area wonderful. I was very pleased with there work. I would highly recommend them to anybody that needs auto body work..10473 more

Editorial review from Citysearch 2/11/2016

AS A THIRD TIME CUSTOMER M/A/B IS THE ONLY BODY SHOP\r I WILL LET WORK ON MY CARS. EXCELENT CRAFTMENSHIP IN\r A TIMELY MANNER. THEY TREAT THEIR CUSTOMERS LIKE FAMILY.\r #10507\r \r GEORGE SARTAIN, PASCO, WA. more

Best around! 7/21/2015

This was the second time I had to get my poor car fixed. They worked quick in getting it back to me. Both times they did an amazing job, looks like new! :) I would recommend them to everyone that needs work on their vehicles. 9585 more

Kyle 6/11/2015

Ryan Mathews was great. He was very helpful. Got my car back today and it looks great. I'm glad I chose Mathews Auto Body! 9350 more

Editorial review from Citysearch 5/11/2015

Thank you so much to Mathews Auto Body shop. I know they really pushed hard to get my car back to me in a two week time frame and I know it was hard. Their work repairing the damage is so much appreciated and it was completely clean and shiny when I got it back. Thank you to all who put time in on it. Laura 9240. more

Editorial review from Citysearch 2/20/2015

I have gone to Mathews auto body a few times now. There is no one else in the tri cites that I would trust to do work on my vehicles. Each time they have exceeded my expectations of what customer service is all about. If you want your vehicle fixed right, you won't regret going to Mathews!! \r Greg\r 8746 more

Perfect fix 9/21/2014

Cant say enough great things about these guys they had the tough job of trying to fix all the screw ups of another body shops hack job. They pulled it off flawlessly on every part I got my car back looking like it just came off the showroom floor. These guys know customer service they had a paint less dent guy take every tiny dent out of the side they were working on. And when they were cleaning the inside of the car they found a new emblem I had bought and put it on for me at no charge. If your car is in need of repair I promise you will be able to rest at ease that your car will look better then ever when they finish with the repairs. Mathews crew I cant say thanks enough for how great a job you did thanks. 7988 more

Editorial review from Citysearch 3/17/2014

Mathews did a great job and finished within the time and cost quoted. They are alway friendly and remember me when I come in. I would recommend them, as they were recommended to me. \r 7124 more

House Wife 2/25/2014

They were very professional and their work is quality. I was very pleased re: my expericnce with Mathews Auto Body and would highly recommend them to anyone that needs repairs. 6888. I hope I don't need any work done if in the future but if I do, I will be doing business with Mathews again. Keep up the Great Work. more

Editorial review from Citysearch 1/15/2014

We Love the work Mathews Auto Body does! We had a car accident several years ago & they did an excellent job of putting out little car back together!! Just like new! So when our pickup got a smashed tailgate, we took it to Mathews Auto Body also! We are very pleased with their work! (and my husband is a perfectionist! code 6900) They are friendly, helpful & kept the repairs on the time schedule!! Their costs were very competitive also. Sincerely, Barb & Steve Witt more

Buyer Beware! 8/15/2011

I recently took my vehicle to Mathews Auto Body for repairs after an accident. They had my vehicle for 4 days and when I came to pick it up, it looked fine. I paid the bill and left. After leaving the shop I discovered multiple problems with the work they did. When I confronted the shop about how unhappy I was with their work and stated that I wanted the problems fixed at no cost to me, I was met with a completely unexpected response. They were angry with me and essentially said that it wasn't their fault, that they thought they did an appropriate job and that they would fix the problems and not charge me a dime, however, it was not an offer out of desire to provide excellent service to their paying customers. It was an offer designed simply to get rid of me. I was even told that if I wanted/needed any other work done on the car that I could find someone else to do it after they repaired the items I discovered wrong as they refused to. I am EXTREMELY dissatisfied with the service and the work of this shop. I would not recommend them to ANYONE. Never in my life or my career in customer service have I encountered such awful service and shoddy work all rolled into one business. more
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