I recently took my vehicle to Mathews Auto Body for repairs after an accident. They had my vehicle for 4 days and when I came to pick it up, it looked fine. I paid the bill and left. After leaving the shop I discovered multiple problems with the work they did. When I confronted the shop about how unhappy I was with their work and stated that I wanted the problems fixed at no cost to me, I was met with a completely unexpected response. They were angry with me and essentially said that it wasn't their fault, that they thought they did an appropriate job and that they would fix the problems and not charge me a dime, however, it was not an offer out of desire to provide excellent service to their paying customers. It was an offer designed simply to get rid of me. I was even told that if I wanted/needed any other work done on the car that I could find someone else to do it after they repaired the items I discovered wrong as they refused to. I am EXTREMELY dissatisfied with the service and the work of this shop. I would not recommend them to ANYONE. Never in my life or my career in customer service have I encountered such awful service and shoddy work all rolled into one business.