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Mastercraft Exteriors - 5 Reviews - 2340 County Rd J, Saint Paul, MN - Construction & Repair Reviews - Phone (763) 315-0040

Mastercraft Exteriors

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2340 County Rd J
Saint Paul, MN 55110
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(763) 315-0040
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Construction & Repair

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Home & Garden

Reviews

( 2 )
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( 2 )

Best

Love my new roof. Mastercraft Exteriors did my roof this past spring and I could not be happier! After reviewing many companies, I chose Mastercraft Exteriors because they had 1...

Worst

Warning to all guys who are talked into the ""mythical money"" at Mastercraft. Their golden boy manager fired me then tried to take all of my commissions just days after I signed ...

Editorial review from Citysearch 3/3/2014

Totally agree they steal your money and don't pay sales staff . Don't work here they are not family men of their word. more

Editorial review from Citysearch 6/22/2012

Love my new roof. Mastercraft Exteriors did my roof this past spring and I could not be happier! After reviewing many companies, I chose Mastercraft Exteriors because they had 1000's of references around the Minneapolis area and the United States. They did everything they said they would for the price on my contract. (I am used to being charged more after a job is done). I have been a CPA for 30 years and have seen many contractors in this area and in my book, Mastercraft honest, dependable and fair priced. Also, thanks to Mike for all the help! more

My new siding and roof make it look like a New House! 5/15/2012

I hired Mastercraft Exteriors out of White Bear Lake because they were a large company with a hometown feel. They used Owens Corning roofing products and CertainTeed Siding. My 37 year old home now looks brand new. We had replaced our windows about 5 years ago, so now I have a brand new house! All I paid was my insurance deductible because we had a hailstorm last year that damaged our home. I heard about Mastercraft from my neighbor and a few friends at work and after I met with our sales rep Ryan, I knew they were the right choice. They built about 15 roofs in my neighborhood in White Bear and everyone was happy. I also checked them out at the BBB and mastercraftexteriors website. Their videos are quite helpful. Nationwide took care of all the damage costs and Mastercraft took care of all the details with them as well. We could not be more pleased. There price was fair and they completed everything as the contract read in a timely manner. I received everything I expected and have referred them to my sister and 3 other neighbors. Thanks Ryan and Mastercraft! more

Mastercraft Exteriors did a fine job! Happy in Maple Grove! 5/6/2012

I would recommend Mastercraft Exteriors to anyone and in fact have 5 times to my neighbors. I worked with Roy and he handled himself in a very professional manner, was kind and courteous of my time and helped with my insurance claim tremendously. I feel I got tremendous value working with Mastercraft Exteriors. The reason I gave them 4 stars and not 5 is because I have only given 5 stars to one business in my life because 5 stars means perfect. Everyone is not perfect, but Mastercraft Exteriors comes very close. The only thing I would advise is that if you think this process takes a week, think again. Roy had to meet my insurance adjuster 2 times before getting everything finalized with my roofing and siding claim from hail damage. He was thourough and had full reports done at the time of my adjustment, but State Farm takes so long to process these claims. None the less, it took about 3 months from start to finish, but I am happy with my new Owens Corning roof and Mastic siding. Thanks Mastercraft and Roy! You dudes rock. Thats my thoughts on mastercraftexteriors Keith J more

Dont Pay their employees and rip off sales staff 12/22/2011

Warning to all guys who are talked into the ""mythical money"" at Mastercraft. Their golden boy manager fired me then tried to take all of my commissions just days after I signed a 300k commercial job Not only does the owner promote this but the new RIP OFF Artist in charge BRIAN BECKER is afraid to take calls and handle the issus so I have to sue their company. If you want to get paid, DO NOT WORK FOR MASTERCRAFT EXTERIORS more

A WARNING TO ALL CONSUMERS !! 12/7/2009

I wanted to write this to warn all consumers out there against using this contractor. I wish I would have had somebody else to give me the same warning, but ultimately, I had to learn the hard way. I just want to help others to think twice before using Mastercraft Exteriors, you will save yourself a lot of headaches. If you do choose to use them, be smart about it.\r \r They over charge for everything, especially if your Insurance is paying for it. They do not disclose or breakdown how much the itemized costs are, and you will get hit with a huge suprise in the end. I know, cause we ended up with a $12,000 roof and our roof is very simple, small house too. They do not have your best interest in mind and are not cost effective at all. Also, they will keep billing your insurance for more and more unnecessary costs and money.\r \r They also do not stand by their word or contract. They make alot of promises to earn your business at first and/or to get payment from you.....but once they get their money, they push you to the back burner and avoid you like the plague. They will also pass you around from person to person and make one excuse after another. .\r \r If you do choose to use them, please do not pay them a dime until everything is fully completed and you are fully satisfied with the outcome...because once you pay them, they will do what they did to us, and take your money and run. Even if you have a contract, they will fight it to the end. With this company, contracts don't prove anything and you won't get them to honor or acknowledge it. \r \r \r \r One last thing, don't be fooled by their Fancy websites and/or glossy brochures...anybody can get a fancy website and or print glossy brochures, just make sure you see past that and find out who is really behind the company and if these are people you want working on your homes. Their 100% customer satisfaction they claim on their website is incorrect. I'm sure there are alot more of victims like us out there, it's just that we chose not to keep quiet about it or let them get away with it. \r Cons: DECEITFUL, OVERCHARGES, DOES NOT HONOR CONTRACTS more
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Additional information

  • Neighborhoods:

    Brooklyn Park - Maple Grove
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