Massage Envy Renton Landing

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1205 N. 10th Street Suite C
Renton, WA 98055

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(425) 291-9111
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Reviews
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Best

OMG! I love this location. I have been to at least 5 other Massage Envy's in my time and I can finally say I found a home. I refused to join on the membership at any of the other ...

Worst

I had a massage scheduled but when I went to start my car the battery was dead and no one around to help so there was no way to keep the appointment, and when I called I just assu...

Would Not Reccommend 6/6/2011

I had a massage scheduled but when I went to start my car the battery was dead and no one around to help so there was no way to keep the appointment, and when I called I just assumed they would try and work with me but instead they stuck to their rigid policy and charged me anyway. I was going to try and come in later in the day but they were going to double charge me. They did this once before when I was sick......I know they have this policy but you would think under certain circumstances they would bend a little. This business owner is not the kind of person I would want to do business with again. He was friendly when he wanted me to join but afterwards it was all about business and not the customer. He treated me very rudely and was very condescending. I will cancel my membership as soon as all my massages are used up and no more Massage Envy...... DO YOURSELF A FAVOR and SHOP AROUND!! more

No communication, No explaining about 30 days cancellation.. 5/28/2011

I am very disheartened on how I was treated today. I am struggling with no job for over 1 year and had to cancel. They said I have 3 massages left but did not tell me I had to use it in 30 days. I am in severe pain and called today and they said sorry we cannot give you those massages. BE AWARE - WHEN YOU CANCEL... YOU WILL GET RIPPED OFF IF YOU DON'T USE YOUR LEFT OVER MASSAGES WITHIN 30 DAYS. IT WOULD OF BEEN NICE IF THEY WOULD OF TOLD ME. DONT GET RIPPED OFF... LIKE I DID... I AM STILL STRUGGLING WITH MY FINANCES AFTER TAKING CARE OF MY FATHER WHEN HE GOT ILL. THERE IS NO UNDERSTANDING IN THIS CORPORATE WORLD WE LIVE IN NOR ANY COMPASSION...Check online Yelp which shows others that had same problem ! Also PNWMarketplace and maps.google shows various complaints. more

Renton Landing is my new home! 5/22/2011

OMG! I love this location. I have been to at least 5 other Massage Envy's in my time and I can finally say I found a home. I refused to join on the membership at any of the other locations because it was average at best. Not the case at the Renton Landing clinic. The front desk staff is a pleasure to interact with and all of the therapists I've seen so far are incredible. I have had a pain in my lower back for a long time, finally, when I booked my appointment here, the girl I spoke to on the phone let me know she has personall seen all of the therapists on staff and that she could hand-pick the best fit for me based on my needs. Talk about customer service! I saw Marie and I just love her... little did I know what I had been missing is some work on the good ol' glutes to help my back pain. So, thank you to the well-trained and professional staff at Renton Landing, and thank you for relief I've finally accomplished. I joined on the membership at this visit and I'm so glad I did. I see Marie twice per month now. I'll be raving about my experience to everyone I know... because the staff here always treat me with the utmost of respect. Now that I'm a member, they don't forget about me just because I already signed up. They give me the experience each time I come in, not to mention, they know me by name. Love it! more

Amazing and only $57 for a 90 minute! 7/11/2010

I've had a few massages before but when I had a sore neck for 3 days I knew I was due. I called the location and asked a little about their pricing and how everything worked and was amazed when the girls over the phone told me it was only 57 for a 90min session. When booking my appt they asked what I was looking for out of my massage and placed me with a therapist that they felt could help me. They told me to arive 15 mins before my massage but I eneded up coming in just 10 mins till but the paperwork was simple enough to complete in 5. My massage was the best ive ever had and the therapist even recommended when I should come in again. When I got to the front the person that checked me out was very nice and asked me about joining their program, as much as I would have loved to I dont have the money to get regular massage. She told me they would love to have me either way, which I was happy to hear because I will be back. I recommend this massage envy to everyone, I havent heard many good things baout the others but this location is wonderful =]] Pros: Cost is cheap and a great massage more
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  • Hours: Mon-Fri 8am-10pm Sat 8am-6pm Sun 10am-6am
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