RUDE,UNPROFESSIONALMy mother is 69 years old. She is a proud vegan, and had been for 15 years. My mother went into Martino's on Vine 11/09/12 to order her favorite vegan pizza. This not her first time eating there, she has been there a lot My mother orders a Vegan/vegetable pizza with Garlic sauce. Her order was ready,trusting the company from her previous purchases,she didnt open the pizza until she reached home. the pizza, it was dry and had no garlic sauce and the tomato made the crust all soggy. My mother contact the company and they began to swear and our profanity to my mother stating that their pizza was baked correctly.My Mother, was offended by the customer service, so she decide to just return the whole pizza. the store the slaMmed her change on the counter and began to use more profanity telling her to never shop there again. She left crying and very upset. My mother is 69 year old retired kindergarten teacher. If a customer doesnt like a product that a company;/business produces, she has the right as an customer to express that and be refunded.She should have not been slandered and disrepected nor humilulated. We will be looking into a Class-action Lawsuit against this company.