Marrins' Moving Systems, LTD

Unfortunately this company is way too unprofessional...and actually argued with me when I mentioned I would love to use them but they are simply too high in price. They could have offered to maybe compromise in price, however, instead, they were aggressive and angry at my decision to use someone else. This is not a way to gain customers. more

Movers arrived 1.5 hours past my allotted time window. I later learned that this was due to the driver getting the order of deliveries wrong for that day. I placed multiple calls that day in order to get an update but you only reach their ""call center"" on the weekends who are unable to provide you with any info. The manager I spoke with wasn't very sincere in his apology and instead offered excuses and pretty much said these things happen sometimes. He said ""Would you rather have someone who arrives late and doesn't break your things or someone who arrives on time and does break your things,"" suggesting that I can't have both. Also, during this call, he mentioned that I sound like a detailed person and offered me a job at dispatch would I found very unprofessional. No attempt was made to offer a refund on travel time or a credit to apply to a future move.\r \r Once the movers got there, they failed to supply a crate large enough for the television even though it was on the estimate with the correct size. The movers were courteous and did a great job once they finally arrived but be wary of the time windows they give you and please verify the time of your appointment. I regret to say I will be using other companies in the future. more

Our piano move was complicated, but after an on site survey we got an acceptable quote and agreement in place. However, on the agreed date for the move Marrins approach fell completely apart due to insufficient preparations and equipment.. they failed to perform the move and on top of that damaged by driveway.\r I gave them opportunity to make up, but they required additional $400 to make up for their unprofessional approach... too bad!!\r more

Rob Marrin and all at Marrins' Moving are a great team of guys! I have no problem recommending them to all my friends and family - I can't say enough good things about them! more

I can only affirm the positive reviews here. I have moved many times, but have never experienced such careful packing, loading, and general expertise. Movers were extremely well trained, effective, courteous, and gentle with my belongings and antiques. Each piece was wrapped expertly, and there were no moments when I held my breath, even with the large items going up and down stairs. They carefully placed furniture in the new residence, removed packing, and left everything in the best possible order. I NEVER had a moment when I questioned that something would turn up missing or damaged. Fabulous!!! more

Excellent experience. The following movers Andy, David, Austin, Zack worked very well, and took care to follow instructions. The first review that was left is not even close to my experience. They showed up after calling 2x to let me know what they were doing, and kept me informed throughout. The movers were very respectful, and used please and thank you. They made sure they only grabbed what I asked them to, and I was there to ensure it was done correctly. Worked hard the whole way through. Easy move, but they were 5 stars in my opinion. Biggest was the quick response on the quote. Much higher than what it actually cost me, but would rather have that than the quote being lower. Pros: null Cons: null more

The gentleman who came to my home to give me the estimate was great. They provided a lot of boxes from a move they just did (I didn't mind the used boxes as they were free!) Pros: null Cons: null more

The team at Marrins Moving provided us with an excellent experience from the beginning to the end! We first engaged them at the start of our process to sell our home in New York City and move to Asheville, NC, having them move several items from our apartment on the Upper East Side into our storage area in Chelsea. Once our apartment sold, they were back on the scene to deliver boxes and guide us on what we could and shouldn't try to pack ourselves. They sent out a great crew to pack and and move us out of the apartment, pick up our items in storage in NYC and also stop in PA to pick up a few items a friend was storing for us ... then the drive to Asheville NC. My husband was on the receiving end in Asheville where the Raleigh-based crew delivered our items in short order and in perfect shape! Thank you Marrins Moving for a job extremely well done! Pros: null Cons: null more

I ask several moving companies to help me. Marrins immediately gave me personalized answer although I sent my email on Sunday. They arrived on time and kept the originally given time and their offer. All furniture arrived to my new location without any harm. They also saved me money. Guys were polite and quick. Pros: null Cons: null more

Requested an estimate online, received a call within 10 minutes. We hired Marrins' to unload our two Pods into our 2nd floor apartment. Andrew and Jay were on time, very polite, explained the process, and efficiently and safely completed the job. I never felt uncomfortable with their handling - they do their job well. We will absolutely hire them again when we move into a permanent home. Not only were the quick and professional, but I spent almost $100 LESS than the estimate given. Great experience, highly recommended. more

Don't know what else I can add to all the great reviews already here. They were professional, on time, didn't break anything, v. friendly, hustled and were done early - which saved me a good amount of money vs. their estimate. more

After shopping for movers, I was releived to find Marrins' Moving. Not only did they give me a comparable quote, but they provided more services than other companies, like hooking up my washer and dryer. They also did charge as many fees as other companies for things like flat screen TV boxes. Everyone I talked to in the office was friendly and professional, and the movers were as well. They worked hard to make my move go smoothly and protect my things during the move. more

We booked this moving company for my elderly parents that moved from a 5 bedroom home to a 2 bedroom cottage. My mom took over the move after we booked it and she really underestimated the amount! These guys were so patient and respectful to my parents and worked so hard to accomplish this move. 3 guys and 1 truck turned into 8 guys and 2 trucks but it was not their fault. I highly recommend their professionalism and quality! more

I used them to pack up my entire apartment in Raleigh when my lease was up. In between leases I had to put my stuff in storage and it was very convenient using them because they offer storage units as well as moving services. I just moved into my new place and once again used their trucks when I had to unload my storage unit. I just felt very welcomed and taken care of by this company and will certainly spread the word. more

I used Marrin's moving to move from Raleigh, NC to Asheville, NC and the service was excellent! The guys were very professional and friendly. Matt and George took excellent care of my belongings and treated my things as if they were their own. I was so pleased with this company, I have recommended it to everyone I know that may be moving in the near future. Best Moving Company in the area! more

The guys at Marrins' Moving did a great job moving us from our first floor apartment to a third floor apartment with extra stairs leading to the loft. The company overestimates how long it will take to move you, which is a little frightening at first because I really didn't see how it would take 8 hours to move 10 miles down the road. But the guys were done in 3.25 hours, even in the cold and rain. And their rate is very competitive. All of our furniture and boxes arrived safely in our new home without a ding or dent. I will not hesitate to call them again for our next move. more

They moved our possessions from our 2nd story apartment to our new house. The workers were highly professional, experienced, very pleasant to be around - we never heard a single four letter word - and they really knew their business. Nothing broken, nothing lost. I have moved over 30 times in my lifetime, and I have NEVER seen a move go this easily. more

I hired Marrins' in July 2009 to do a move--what great guys. Nice, funny, quick, efficient, careful. I discussed my move at length with Mike at Marrins'--we settled on a great rate and the perfect time for my move. All was done just as said and my furniture and valuables carefully packed and handled by the three-man team. I was so pleased with the move that I've hired them again for my upcoming move--it's good to know I don't have to worry and can just focus on the easy stuff. more

When my Husband and I decided to move to Florida in June, I called Marrins. Robert showed up as scheduled and explained the entire process and services that his company could provide. After we agreed on a service and the paperwork was signed, we felt good about our decision. more

We moved locally and Marrin's crew did a fantastic job. They were quick, efficient and safely moved our household. In addition they did a great job unloading the storage pod we had previously packed up and spotted at our new home. The crew took every precaution to protect our furniture and the hardwood floors. Everything went quickly and smoothly and at the end of it they beat their estimate! Highly recommended. more