My wife recently went to Marquis Jewelers to buy me a watch for my birthday. The owner used a pushy sales pitch to convince my wife to buy me an expensive watch that she wasn't sure I would like. The owner reassured my wife that she could return the watch if I didn't like it. When I decided that I wasn't comfortable having such an expensive watch, we discovered that Marquis Jewelers has a "no refund" policy. (They will give store credit.) While the policy is in fact posted on a sign on their wall, we were extremely disappointed that the owner did not make this point clear to my wife at the time of the sale. We feel we were tricked into giving this store a large sum of money that we cannot get back. We urge other shoppers to think very carefully before taking a risk with a purchase at Marquis Jewelers.
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