I've been insured through Mark since 1995 and would never go through another agent or company. I have since moved to the other end of the state, but maintain all of my policies through his agency due to the wonderful service I receive. Many insurers contact me yearly to proclaim how much money I could save by going through them. I have had the unfortunate experience of having a homeowners and a few small auto claims before being with Mark/State Farm, and since. I also used to work for an autobody shop where I dealt with any and all insurance companies. Believe me when I tell you that when it comes to things of this nature, you quickly find out the differences between them. I would never think of taking my business elsewhere, even if it were at half the cost.