This place is in MAJOR need of an overhaul now. The decor is starkly white on white/black with no pictures on the wall. There were exposed pipes. Even the bathroom seemed grimy. The whole set up is insanely akward and while getting my facial, as I looked up at the ceiling all I could see was peeling paint. Uuuggh. \r
I was looking forward to my special experience, the robe, the pampering and etc. and found an assembly line process with very outdated facilities. The women who provided my services were very nice and aminable, but I was taken aback after being asked to change back into my clothes for my pedicure. A part of my experience was to sit in the terry cloth robe for my pedicure. \r
When I first arrived they had no record of my appointment and could not figure it out. I know I called the right one because I got confirmation of the address when I called. This was not first time this happened to me. I had my first experience with Mario's about six years ago and thought for sure they had may some changes since then. I also remember the eve of my wedding coming with my bridal party and they had no record of our appointment. I tend to be very organized and know exactly which one I called and was sure to get all the information correct. You have to schedule each of your services, so how did I get the times? They were quick to accomodate me, but you would figure a place like this would make confirmation calls the night before. \r
I was not at all impressed and will not go back again. Another note, the facial was not extensive at all and my pedicurist did not understand that she was very rough with my baby toe after telling her many times that my skin will break if you are to rough.
Pros: Very nice technicians
Cons: Could not figure out where to park from the inters