I made my annual trip to Mario's today - just to see if things have changed. Men's staff is still polite and attentive. Women's salespeople still can't quite get there. I tried on a beautiful day dress, which unfurtunatelly didn't fit me, it was a size too big. Yet 2 salespeople tried to tell me how it was supposed to hang lose like that. I tried a coat and was swimming in it - the sales person advised that if I belted it right, it would fit well. Right. When I asked for a smaller size, they said that the designer didn't make smaller sizes. I checked with a boutique in NYC and guess what... smaller size is available. With Nordstrom now having a Gucci boutique and adding new designers daily and with Barney's expanding, why shop at a place like this?