I have been a loyal customer for the past 2 years. A little pricey, but usually good about getting clothes back timely and alterations performed reasonably well. However, after having taken all my drycleaning and alterations there (at least once a week), I picked up an alteration to find the price different from what I was quoted. When I indicated that the actual charge was different than the quote, the owner/manager started arguing with me and was extremely condescending, asking if I expected it for free. I had not indicated that I wouldn't pay it, in fact had already given him my credit card. I was simply informing him that the quote wasn't clear. He continued to argue with me, and when I said, OK, I just won't use your service any longer, he said fine, so what. I can see I was a valued customer....NOT!
Cons: Rude, Expensive