I was impressed by the creative apartment-style spa and the tasty champagne. Massage was OK, compared to places of similar pricing I would say a little below par, and they are very high pressure when it comes to sales, for example they insist on using essential oils during the massage that cost an extra $10, i figured they'd include it in the massage, not charge even more for a milliliter of essential oils. Then the Brazilian wax..OMG! The girl who did it (brunette) was very aggressive and made me feel really uncomfortable, she laughed at me for crying and did it very slowly and painfully, for 65$! Even the cheapest salon like Richmond nails in the Richmond dist or Belle Beauty Salon on 7th and Cali, did a cleaner and faster job than her! Then when I was practically bleeding from her services and ready to pay, the girls at the front desk pressured me into buying a "potion" for your "area" that is supposed to heal you up...it burned and made me feel like I had poured 70% vodka on my privates..any old baby powder would have done the trick rather than that! all in all, the place terrifies me! I know they're going for a high class target market, but they need to pick up the services and find better professionals, particularly in the waxing department!
Pros: pretty studio, good champagne
Cons: pushy staff that sells,sells,sells, and AWFUL waxing