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Marc Jacobs Store - 3 Reviews - 163 Mercer St, New York, NY - Apparel Reviews - Phone (212) 343-1490

Marc Jacobs Store

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163 Mercer St (at Between Prince Street and Houston Street)
New York, NY 10012
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(212) 343-1490
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Marc Jacobs Store - New York, NY

Reviews

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Best

the quality looks good, design is good, while it is expensive. the environment is good. come back again.

Worst

Absolutely pathetic costumer service! It proves yet again that designers like Marc Jacobs can never be compared to the likes of Dior and Gucci. Those brands far exceed in quality ...

Pathetic costumer service & quality 11/22/2010

Absolutely pathetic costumer service! It proves yet again that designers like Marc Jacobs can never be compared to the likes of Dior and Gucci. Those brands far exceed in quality and customer service and the newbees like MJ. \r I purchased brand new pair of shoes from Gilt website. I wear them during the day and by evening one shoe came apart. Now when you call the store to fix the shoe, you're told that since these were not purchased from the store they won't fix the shoe. I asked where else can I get it fixed and was told "" we don't know"". Since the MJ label was stuck with a silver pin and the pin came out and fell somewhere, I can't even take it to a general shoe shop. What the F am I supposed to do with my $178 shoes now?\r \r I remember when the clasp of my Dior handbag came off last year, I just took it to the Dior store on 5th ave. They cut me a receipt, charged me $$ and called me in a week when my bag was ready to be picked up. Now THATS Classy!\r \r I dont think i'll ever buy any thing MJ. These so called american designers sucks big time!!\r \r more

it is worth coming take a look 1/11/2009

the quality looks good, design is good, while it is expensive. the environment is good. come back again. more

if you want to browse, this is the store 11/13/2002

I love Marc Jacobs although I won't spend $900 on one of his bags. I didn't purchase anything at this store but I love to look anyway because I think the man is a genius. The workmanship of the clothing is just phenominal. Even though I enjoy the ""Marc"" line better, his bridge line is worth observing. Pros: Great quality, Beautiful designs, trendy Cons: Expensive more
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Editorial

  • You'll hardly notice the store, located in an unassuming two-story brick building with virtually no signage, save for little brass letters next to the front door. Black wood floors and standard...

  • 8/15/2006 Provided by Citysearch

Additional information

  • Hours:

    Monday To Saturday From 11:00 AM To 07:00 PM Sunday From 12:00 PM To 06:00 PM
  • Payments:

    American Express, Master Card, Visa, Discover
  • Neighborhoods:

    SoHo, Downtown
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