I came into town from NY,and stayed at a local hotel in the Hayes Valley, where by chance they referred me to Mara's for my waxing, and hair, which was conviently accross the st. Not only was the salon beautiful, but the staff was extremly helpful, polite, and directed me into the direction that i had no clue i was about to go in. I ended up buying a tanning package (for the brief stay in SF), got my AMAZING mani/pedi from Anthony, and then Emily ended up flat-ironing my overly-frizzy mane. I loved it all, and if i lived in the city, i would definately, with no doubt refer everyone i know to this salon. I believe it is the only full service salon in the Hayes Valley. I am very happy with my experiece there, and here. And look forward to visiting them again when i return. Thanx!