We decided to try out the infamous ""Juicy Lucys"" this past weekend at the Maplewood location. Did they live up to the hype? Nope. Decent? Eh, all right. The best thing I had there were their Santa Fe burger, something my sister ordered.
The Juicy Lucys were a lot smaller than we thought, and it came on a bun that was underwhelming. The price was okay, over five bucks for just the sandwich, and you have to add a few dollars for fries.
The thing that made us decide to never go back was the service---the waitress was grumpy and unfriendly. She didn't offer any of their appetizer specials which was mentioned on the website. We had to ask about it, and the specials weren't on the menu. She was grouchy when asked to add additional condiments to the Juicy Lucy, or to make a sandwich a 'basket'. We didn't get any silverware or napkins and had to ask for them. I used to work in the food industry, and I know everyone has bad days, but she was just very unprofessional.
I tipped her well, but my husband didn't think she deserved it. There were a few of us there, but we were polite and friendly. I don't understand why we got the service we did. Maybe that's just the way she is? We never got a smile though, until we left at the end.
We still are willing to try the Juicy Lucys, but elsewhere. We won't be coming back.