I was a walk-in this past Saturday afternoon and had to wait maybe 10 minutes for the owner/manager to give a manicure, which was fine. The place was filled with regulars, who were treated very well by this woman but I had an entirely different experience with her. First, instead of soaking my nails at the table, like every other woman was doing, she ordered me to walk over to the sink and wash my hands. It was embarrassing and strange to have to walk all the way across the salon to do that when no one else had to. Secondly, she didn't even give me a real manicure. She didn't trim any hang nails or deal with the cuticle. She simply rubbed some cheap lotion on my forearms and hands, slapped on the polish I'd chosen and a top coat and didn't even ask me if I liked it. She also asked for payment upfront. In retrospect, I shouldn't have tipped her. She put me at the drying counter when we were done and never checked on me again. Another technician had to come over and tell me I was finished. The manicure was very poorly executed, the polish is already peeling and I did not feel pampered at all. I definitely won't be going back to mani pedi.
Cons: Service, Value, overall bad treatment of this customer