This is a totally fraudulent outfit. I ordered 2 sets of flowers for delivery on Valentine's day. The flowers were never delivered, I received no call or reply to my e-mails inquiring about the orders and the telephone number provided just rings and rings without even so much as a voicemail or answering machine pickup. When I dug a little deeper, I found that the E. 69th St. address provided doesn't even exist! There is no such address and no flower shops anywhere nearby. Of course, my credit card was charged and the name of the merchant on the statement is 1-800-FLOWERS. I am sure these guys have nothing to do with 1-800-FLOWERS and are only calling themselves that for billing purposes in order to appear legitimate and confuse the situation. Don't be fooled. Steer clear.