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Mambo Movers - 26 Reviews - 1205 S 15th St, Philadelphia, PA - Rental & Leasing Business Equip Reviews - Phone (215) 670-9535

Mambo Movers

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1205 S 15th St
Philadelphia, PA 19146
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(215) 670-9535
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Reviews

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Best

When I needed a moving company to move my daughter to downtown Philadelphia, I figured I?m screwed. I mean the average person ?moves? what, maybe 3 or 4 times tops in their lifet...

Worst

First problem, however slight, was that they insisted on me emptying out all my dresser drawers before moving. I've never had to do this when moving before, but hey, they're the ...

Editorial review from Citysearch 3/5/2014

To the Mambo Movers who moved my apartment on Sunday 2/16. First I want to thank you for the seemingly awesome job you did. As promised, you loaded up with multiple heavy boxes and furniture items and since none of you were particularly hulky, it appeared all that much more impressive. I was pleased that you were able to move the truck multiple times so that my neighbors could get by on the icy roads, and you did so with only minimal sarcasm. I thought it was cool that we even shared a few common acquaintances. BUT THERE IS SOMETHING YOU FORGOT. You forgot to give me my two antique-y-looking uplight floor lamps and that little shabby-chic bookshelf (at least that’s all I’ve noticed missing so far). Probably not worth much monetarily, but they were kind of cool and unique items that I would like to have in my apartment, and they’re gone. They weren’t left at the old place because I went back there and did a few sweep-throughs before turning in my key. They weren’t left on the porch or the curb and they never made it to my new place... or did they? I do remember seeing one of you over by the shed when you really had no reason to be over there. As a therapist, it helps me to think that perhaps on some level you probably really needed those items, perhaps some part of you was feeling robbed yourself. But here is something you should know: when you take it upon yourself to loot someone else’s personal belongings, it is a violation. When you take someone’s personal property, you are slowly plundering trust and dignity. Are you sure that’s what you want to contribute to the world? I worry for your karma and how this could effect you in the long run. Is it worth it to risk losing your job? What about losing trust in your own personal relationships? What about repercussion from someone who cares more than I do about their belongings? Would it be worth going to jail? I’m posting this as a review because if you took from me, I’m not sure that there’s anyone with whom you wouldn’t feel entitled to do the same. Still, I will hold you in the light and hope that the situation turns out best for you. Remember that it’s never too late to become a person of substance. Oh - and to the guy who I gave the $65 tip to - I hope you shared it with your buddies. \r more

Editorial review from Citysearch 2/19/2014

They moved me 7 times! and I never had an incident. I highly recommend these guys. They were careful with all the pieces of furniture. I do however have reservations about the ""owner"" - he is scatty and doesn't always jot things down on the calender/schedules so I called several times to CONFIRM that I was on their schedule. He's the one with the heavy accent. He really should step aside and let a professional make the appointments. more

Editorial review from Citysearch 8/17/2012

Had a wonderful experience with Mambo. They were a few minutes late arriving, but called ahead to let me know they were on their way. The three-man crew was friendly and moved stuff VERY quickly. They were delayed moving into my new place (through no fault of mine, or theirs) and the foreman of the crew reduced the fee accordingly--unprompted. Everything made it in its original condition. Fast, inexpensive, reasonable, friendly. Great experience. more

Editorial review from Citysearch 6/29/2012

I would definitely NOT recommend Mambo Movers unless you have old furniture you do not care about. They can move you from point A to B at a reasonable cost, but if you have nice things, beware that they will break them and refuse to pay for the damage. They broke a very expensive piece of furniture of mine and tried to blame me for doing it. Then, they invented a dramatic story about how they know the guy from the last company that moved me and he admitted to them that he broke the table...uh huh. I later learned that they have been banned from several residential highrises in Philadelphia for damaging residents' things as well as the buildings' hallways. I would never want my clients to experience what I did so do NOT use this company. The old adage rings true...you get what you pay for. Spend more money on a professional moving company that knows how to handle nice things gently and will stand behind their service. more

A Moving Experience 3/7/2012

When I needed a moving company to move my daughter to downtown Philadelphia, I figured I?m screwed. I mean the average person ?moves? what, maybe 3 or 4 times tops in their lifetime? So why the hell should they care if I?m a ?satisfied customer?? more

Thanks Sam, Nathan, and Justin! 8/4/2011

I was not thrilled to have to move at the end of summer 2011, but I had no choice. As a token to assuage my depression at having to move, I decided to pay for movers for the first time in my life. I was told by several to try Mambo and I have to say it was a great experience. As they promised, 3 guys showed up - called ahead to confirm arrival - they were friendly and polite. And they handled my 100+ year old antique furniture with the utmost delicacy and there were no instances of damage. They also worked nonstop and completed the job in an expedited manner. I was very pleased by the experience and they will be my go-to movers for now and forever in Philly. I <3 Mambo! more

Mambo shamblo 4/3/2011

Mambo movers should be renamed Bait-n-Switch Movers. I've been burned twice, and it won't happen again. First time, moving an entire household, they promised 2 trucks & 4 strapping young men; Mambo showed up with one truck and 2 guys - and charged me double their estimate because it took twice as long! AND left a van full of my stuff on the porch! Adding insult to injury, I had to shell out more money to rent a truck the next day, a holiday, and scramble for friends to help me recover the 'left behinds.' Second time, figured it was a much smaller job and they could handle it. Wrong! I contracted them to move a bed, rug and coffee table, and a couple of boxes from a friend's house to mine. They moved out my old bed, then, after pushing the new mattress through a window at my friends' house, told me it wouldn't fit up the stairs of my house. They started to cart the old stuff back in, I pointed out there was 8"" clearance and the new mattress was only 4"" larger - they had the audacity to charge me an extra 150 bucks to go back and re-move the new one! I have since heard horror stories from others: holes punched in walls by an ill-handled armoire; boxes left as trash on the curb; the legs cut off of a sofa when Mambo got it stuck in the turn of a hall. Twice burned, they won't get a chance for ""3 strikes."" They are OUT. more

Did not live up to the hype 3/28/2011

First problem, however slight, was that they insisted on me emptying out all my dresser drawers before moving. I've never had to do this when moving before, but hey, they're the experts in the city, I'll do what they say. But the first real issue I had was Mambo calling twice in a 2 hour time frame, the day before the move, saying if I didn't call back to confirm by noon they were going to cancel my move. What?! I work! I was in a meeting! So then they tell me that they are going to have to move me to the afternoon slot, because someone else was going to be using the hoisting equipment. This was unacceptable because we scheduled our move over a month in advance, making it clear we were hoisting. They called back saying they could do it, but suddenly our price quote jumped from $120/hr to $129/hr. What else are you going to do when you have less than 24 hours before the move? The day of the move they arrived on time. However, they were not as quick as everyone was saying. My boyfriend and I did have a lot of stuff, but we also lived in a 450 sq. ft. apartment in Old City. How much stuff can really fit in there? Apparently over 2 hours worth of loading. I should note this was not the part that required hoisting. They seemed apprehensive about breaking down some of our furniture, despite the fact that they reassured us over the phone and on the website that this was all a part of the job. They did not waste any time in travel, as they beat us to the new place in South Philly. Then the rest of the moving began. Turns out they couldn't hoist to the third floor, so they worked their magic and somehow got everything into the place. Why did I dock three stars then? 1. The move took 5 hours at $129/hr. We were originally quoted at 3 hours for $120/hr. This is a HUGE price difference, especially when they only take cash. 2. The didn't reassemble any of the furniture that they disassembled. Yes, I realize this would have cost me more time/money, but it was more the principle. The one thing they did dis-and-reassemble involved a lot of manpower and swearing, which was a little uncomfortable. 3. Boxes marked fragile (glasses/plates) were found under boxes of books (that were clearly labeled books). One mover also dropped a fragile box right in front of me, and didn't really apologize - just said the printer box was too slippery. They overall did not seem to care about our things, and if I wasn't so anal about how I packed my breakables, I'm convinced half of them would have been shattered. 4. One of the movers actually told me to start carrying things up to the third floor. My boyfriend and I did a couple trips and stopped after we realized we're paying these guys $129/hr and now we're moving our own things? 5. I guess we didn't tip well enough (especially considering how unhappy we were) because after I gave the one guy his tip, he stormed out. Can you at least wait to complain until you get out to your truck? After all was said and done, we were out $705, and were left with everything in the new place, but broken down and in complete disarray. I wouldn't use them again. more

Incredibly rude. 3/27/2011

I recently spoke with Mambo movers over the phone to get some information regarding my upcoming move. The person I spoke to over the phone was incredibly rude...he was very short with me and refused to give me a rough quote. Thanks to this rude person I will never use this company. more

Beware of Mambo Movers 3/10/2011

Beware of Mambo Movers... Unfortunately, there is no option to give this ""company' a -100 star rating.. Mambo"" moved"" me last October.. In the process, they lost or stole $35,000 worth of my belongings. They have an insurance policy with Travelers Insurance that will pay 30 cents per pound for my losses..and for yours... They ""lost"" or stole one item that cost me $15,000, but weighed no more than 2 pounds, and can now only be replaced for $30,000 at today's prices.. Their insurance company will pay me 60 cents for this item.... Mambo was required to ask for an inventory before the move, but didn't..They also couldn't provide an accurate receipt.... I have asked Mambo to deal with me directly, but have only recieved physical threats and hang up calls from one of their owners named Serge, in return... Mambo also receives most of their payments in cash. No credit cards, no personal checks.... Which means.. 1. the customer has no recourse.. 2. They are hiding money from the IRS, which means they're stealing tax dollars from all of us, even from ""satisfied"" customers... They know what they're doing - do you???? I tipped their ""workers"" generously...and like another reviewer on this site stated, what a big mistake that was.. If you choose to hire these pirates at your own peril...DON'T TIP, DON'T PAY - UNTIL YOU UNPACK... Beware of liars, thieves, con artists and thugs... Beware of Mambo Movers..... more

Great Experience 9/26/2010

They came when they said they would, charged what they said they would. All our stuff survived. Would recommend them again in a heart beat. more

look further, pay a little more for better service 2/25/2010

I have moved a lot with local man-with-a-van types over the last 20 years. This was the most unpleasant move I have made. I wasn't completely ready when they arrived, they were an hour earlier than I planned. I have a 1 BR and the bedroom and living room were packed. The first thing they did was threaten to leave then said they would move the furniture and what was packed. I told them they could take the living room and bedroom, both have furniture-wide doors directly to the hallway. I had the kitchen shelves and table cleared (which they said would delay the move by hours) and ready to go before they were done with either room. Furniture and packed didn't include mirrors, bubble wrapped paintings, standing lamps, computer, bookcase shelves, or a mattress topper. They damaged at least 3 pieces of furniture, stained a sofa cushion, and beat the hell out of my apt. Their webpage claims they use furniture blankets. They didn't-- several wood pieces ended up with multiple long scrapes. All this furniture was moved into that apt without damage to the furniture or apt. Pros: cheap Cons: furniture and bulding damaged, complained a lot more

Not as advertised 10/14/2009

This was my experience from early October so be careful if you plan on using them. I would suggest that you find someone else. Cons: Late, customer service, destroyed item more

They were great 6/25/2009

It's weird to say that movers are talented but you have to see these guys work to understand. They could carry so much at once and really worked well together to get everything out and in quickly. Also, they were super nice to work with. It made moving fun!! Pros: Super nice guys, really quick, very talented Cons: A few breaks but not anything more than I'd expect from a mo more

Cool guys, skilled movers 11/5/2008

Mambo movers made moving actually enjoyable. The movers that came to help me were all cool and took all of the stress out of moving. They were happy to help in any way they could. You can't beat their prices either. Highly recommended. Best movers I've ever used in Philadelphia. Pros: Efficient workers, cool, young and good looking movers Cons: I felt kinda bad watching them move all of my stuff, but that's why you pay them. more

could have move myself better than mambo!!!!! 10/23/2008

this past year i moved from queen village to the rittenhouse area and mambo movers came recommended. i was told they were fast and efficient (not true). first i was told that i would pay an hourly rate along with a minimum, which is totally fine and i understand, but when they got to my apartment they actually started counting steps and added on money for the ""extra steps""! i moved approximately 15 blocks away. i got to my current apartment in 15 mins, mambo movers arrived 45 min later!!!! why u ask? well they arrived with food and drinks, guess they were hungry. that would be fine if they werent on my time clock and i wasnt paying for their break. then my apartment was on the 4th fl of an old brownstone building and they insisted when COUNTING the stairs it came out to 6 flights so u got it, i was charged extra. now aside from all the extras that were tacked on to my bill, let me tell u about their actual ability to move furniture. most of my furniture has deep scratches on it (ruined), and they put EVERYTHING in one room, and i myself had to move stuff into different rooms, oh they complained about how heavy boxes were. um shouldnt u think about that before being a mover is ur profession!!!!! after it was all said and done and my 15 block 1 bedroom apartment took mambo movers 5 hours to move (previously i lived in conshy and it took the movers 2.5hrs to move me) they had the nerve to ask for a tip...oh me paying for ur stop at wawa wasnt enough, or is a tip a way of thanking them for ruining almost all of my furniture........ Pros: open avaliability Cons: EVERYTHING more

Pick Mambo for your next Move 9/9/2008

Amazing guys with a great sense of humor and professionalism. They moved me to Philly from NYC recently. Great staff good price and were on time. more

Excellent people.....lax on organization! 6/24/2008

I had heard wonderful things about Mambo and they had been recommended by several people I know. They were definitely the cheapest around and were the only ones servicing from Philadelphia to further into VA (near Manassas). Booking the movers was very easy and I was confident things would go very well. Until moving day......I had been told that I would be the afternoon move and that the guys would be at my house sometime around 1:00 PM. I heard from the crew around 12:30 that things were going to be moved around and that they wouldn't be at my house until later in the afternoon or evening, say around 5:00. I became quite panicked around 8:00 PM when my stuff still wasn't moved out. They finally arrived at 10:00 PM. I've been told this was a ""comedy of errors"" that day and the crew was very apologetic. They worked their tails off and were very pleasant, considering the time of day and the fact they hadn't eaten since lunch. The move to VA went much better...they were on time, worked hard and set everything up for me. Pros: hard workers, price for value Cons: scheduling has a lot to be desired more

Cancelled and left me in a bind 5/19/2008

After Scheduling this move a month in advance. Mambo calls me today to cancel my move leaving me in a bind. When they did my initial move they were great, but in this one I am stuck now paying a fortune to find someone to move my stuff. Pros: they are cheap Cons: they cancel appointments more

Fabulous movers 12/28/2007

My husband and I moved from our condo, which was a third-floor walk-up, to our new house in the 'burbs and these guys were fantastic! We booked them after hearing many positive experiences from friends. They were quick, efficient and responsible. Nothing got lost and they handled my husband's prized big-screen TV with the utmost of care. They also completed the move in just over three hours. Great time considering the multiple trips up and down the stairs at the condo. Highly recommeded! Pros: movers' personalities, value, efficiency more
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  • Neighborhoods:

    Rittenhouse Square, Center City, Point Breeze
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