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Main Street Car Wash - 3 Reviews - 2025 Main Street, Longmont, CO - Lawn & Garden Reviews - Phone (303) 776-4800

Main Street Car Wash

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2025 Main Street
Longmont, CO 80501
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(303) 776-4800
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Reviews

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Best

These guys just do really, really good work. My car feels new again and it's not that expensive. I've tried others but this is the place to get it done right Pros: They do all...

Worst

I've been going to these guys for years. Today was the first time I used their touted 72 hour weather guarantee re-wash. Boy did they cop an attitude. Don't offer a guarantee and ...

Editorial review from Citysearch 5/14/2013

Scratched Vehicle also. I TOO, DO NOT recommend going here. I have been going to this place for years, and typically though the washes are not thorough, I use them for the convenience and willingness to live with the 80/20 rule. I went there to have my car washed 4/29. It was a Monday afternoon and the line was very short. I requested the “works” like I always get. \r \r My car is a little over a year old, and is rarely out of the garage, as I work from home. Consequently, I am very aware of changes to its appearance.\r \r I have two magnets on the back of my vehicle supporting the troops. In the past, they have usually removed these magnets from my previous vehicle before washing. \r When the workers signaled that my car was finished I went to pick it up, and do my visual “once over” as always before I entered the vehicle. I noticed numerous very distinct and deep scratches in the paint on the right rear tailgate panel that had just occurred during the car wash (I have pictures). They had either not removed that magnet before the automatic wash and the machine dragged the magnet around, or the workers started to dry with that magnet still attached, and dragged the magnet around with their drying towels before noticing what they were doing (the vehicle tail section dirty before I brought it in as had gone snow shoeing Saturday AM – pictures shows lots of dirt on the backside of one magnet, and the other clean and showing a sheen from being recently wet).\r \r I first expressed my concern to a worker who said the car was that way before I brought it in. I told him it was not, and stated the vehicle is very new and rarely gets out of my garage. I asked for the manager and in our short conversation he says that the magnets are considered “after-market” additions and they were not responsible for any damage. I told him I have been coming for years and I have never had this problem before, and that this had clearly just happened. I was getting upset at the lack of accountability. He offered to wash it again, noticing they hadn’t done a very good job cleaning the vehicle. I declined.\r \r Finally, after asking for the owner, who came out, told me the same thing, and basically intimated the responsibility and fault was mine, as I did not heed his signs that they were not responsible for damage caused by “after-market additions to the vehicle and I did not remove the magnets before the car was washed. I asked where this was pointed out, and he indicated the signs where the cars entered the queue. It was not stated under the signs above where the cars are dropped off and vacuumed. There was one sign taped to the door as you entered the cash register office that stated they were not responsible for damage caused by ‘after-market’ items, but based upon the things described, did not see how one would in any normal way construe a vehicle magnet as an after -market addition to the vehicle, especially as they had handled things properly in the past.\r \r The manager was extremely uncooperative, unwilling to admit even that the scratches had occurred at his wash, and unwilling to offer any kind compromise on the damage done. He clearly indicated the fault was all mine. The only thing he was clear about was that he didn’t want me to yell at him. I had challenged him previously on how he, a business owner doing this for years, would not know that at least for the sake of return business, this would be standard procedure, and especially as I had received this service in the past and so expected nothing to be different. I indicated I would no longer do any business with him in the future, and that I would let my circle of friends know the incompetent, unprofessional and irresponsible treatment I had received directly from the business owner.\r \r Based upon the absolutely condescending manner in which I was treated and the unwillingness to own any responsibility for the damage, I must let others know.\r more

Editorial review from Citysearch 11/21/2012

I DO NOT recommend going here. more

Don't offer a rain guarantee then mistreat those who use it 2/26/2011

I've been going to these guys for years. Today was the first time I used their touted 72 hour weather guarantee re-wash. Boy did they cop an attitude. Don't offer a guarantee and then treat your repeat customers like trash when you have to honor it. more

Scratched Vehicle! 2/17/2011

I took my new car to Main Street Car Wash today and at first was very happy with the result. The wash was pretty good; the bottom of the car was not as clean as I would have hoped, but the windows and interior looked great. It wasn't until I arrived home and went to get something from the trunk that I noticed several scratches and dings on the rear of the car. I called the manager and they asked me to bring the car back so they could look at it. I agreed and looked the car over one more time before going back, unfortunately noticing more scratches on both front side panels. When I arrived back at the car wash, the owner was called to speak to me about the scratches. Bear in mind that we have owned this car for less than two weeks and it was clean when we bought it so there would have been no dirt covering these scratches to hide them when we inspected the car before purchase. more

These guys are GREAT 7/13/2009

These guys just do really, really good work. My car feels new again and it's not that expensive. I've tried others but this is the place to get it done right Pros: They do all the work whileI relax more
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