I have had a terrible experience with Maids Extraordinaire. I heard about them on a Christian radio station and got them to clean my house for her birthday. To make a long story short, we had $300 stolen (and we paid them another $144 for the cleaning which was sub par). I have contacted them and told them about the incident but they refuse to pay us back unless the girl (there were 2 at our house) is identified, arrested, and charged by police. We filled the police report and the investigating officer's final words to us are that he believes he knows which girl stool our money, but that he can't arrest her because she won't cooperate or come in for questioning (I know.. seems like they should just be able to arrest her..). After 6 months, Maids Extraordinaire still have not paid us back, and is showing no signs that they plan to. I cannot recommend this company to anyone. Please don't use them and if you do, lock up all your valuables!!