The WORST experience I have EVER had in any hotel. Traveling on business, credit card info was written on registration paper (ALL OF THE INFO) when we attempted to inquire about it, the OWNER went absolutely psycho on myself and traveling partner! Told us it was none of our business what he did with MY credit card information! Temps in the negative and NO heat on in the room. Window unit warmed the room around 3:30 am. SPIDERS and other bugs in the bathtub. Owner is beyond rude, I will drive an hour out of my way to stay ANYWHERE but here next time I'm in the area! I'm easy to get along with, we were absolutely polite and respectful, just wanting to ensure that my credit card information was going to be kept safe because other registration papers for ALL guests for that day were within reaching distance, when I inquired about him locking my paperwork up instead of placing it within arms reach of other customers, HE THREW EVERYONE'S registration papers at me across the desk and said ""here, you want to see other guests papers"". I politely declined and stated that I just wanted to ensure that my information was going to be so easily accessible. I was horrified with his behavior!