I had the best customer service at this place. Justin and Ryan were so helpful and knowledgeable. My mini vans remote starter was acting up. First it would work then it wouldn't. I brought it in to these guys and after only a couple minutes looking at it they knew what the problem was. It wasn't installed right in the first place by BEST BUY!! Won't go there again. Ryan took the time to rewire it and to make sure it was in there right. The charge for this service was unbelieveably low and I was shocked at how quickly he fixed it. All the guys there were so pleasant and fun to talk to. And because of that service I will be going back again and again. Ryan also fixed my other key fob for me because it was not working. He did some soddering on it and didn't even charge me anything. This was the second time he did this for me but not on the same key fob. All I can say is that these guys are awesome and I will be a returning customer and let others know about them and their work.\r
I went back to mach 1 because of a problem with my door locks not working. The guy there Dan was very helpful. He was all alone on a Friday and took the time to help me. He was so pleasant to talk to and I was very impressed on the knowledge that he has about alarms and stereo systems. He had to sodder some wires like before with the other problem I had a few weeks earlier with the remote starter. Another BEST BUY flub up. ( I'll never go there again for anything that has to be wired in my cars). I will certainly come back to Mach 1 where I know it will get done right. Oh, and he didn't even charge me for the service since I was already in a few weeks earlier. How impressive!!! Thank you. I highly recommend this place.\r
Went back to mach 1 to have something looked at that I thought wasn't working right. Dan, again, resoddered all the wires just to make sure it was ok, and I also had him install a switch or relay, I don't know which one, so my rear hatch door would open with my remote. It works slick, and to my surprise he also hooked up a panic alarm which I didn't have before. He did that on his own and I just love it. I really can't say enough good things about this place and all the workers there, but people are foolish not to go there first for their remote starters, alarms and stereo needs. These guys are GREAT!!!!