Mr Transmission/Milex has never wasted my time. I've never had to get mad at them for taking too long, or for not fixing my car the first time. Also, everything they've done has been with the best parts, even better than the dealer gets, and at lowest prices. Most important, is that whenever I call, they are ready to do whatever they need to do to take care of me. They'll come out to my house and tow the car, and drop me off or pick me up. They are professional and at the same time they are real! I trust them. They always have told the truth.