I didn't have any problem with service like most of reviews I read here and which it was impeccable, we arrived at 7:15 for our reservation and sitting at the table at 7:16, our waiter was professional and friendly, also spoke Italian which it's a plus for me since it's my main language. What is the non sense here is that the food is not impressive especially for the money, this place is ridiculously expensive and even a simple dish like "" Penne al Ragu' "" that they call ""Garganelli"" but in reality are the classic Penne Rigate that you can find at any grocerie's store, it isn't that great, also I was told that their Mozzarella bar it supposed to have fresh mozzarella's delivered freshly every day from Italy with special cargoes and that's why we go there and spend tons of money to have this impeccable selection of cheeses, but the truth is that are ALL cheeses from the most common factories in California and other US states......only one from Puglia ( which it's not the most famous place for mozzarella in Italy) and they were sold out anyway . In any case and most IMPORTANTLY...the portions!!! I mean when we saw the amount of food in the middle of the plates we just started to laugh, because we thought that to have a decent meal here we would need to go get a loan......my kids were constantly asking for bread which it's not a good quality anyway,to fill them self up, or we would need to spend about 90 dollars to have 2 decent dishes of simple pasta. ....other dishes weren't any better or at least to say, yes I'm paying all this money but this is really food from heaven....we skipped the dessert which that's really miserable as well over there and headed for a good friend of mine's restaurant to get some satisfaction.