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M & M Roofing Siding & Windows - 10 Reviews - 1003 W 34th St Ste B, Houston, TX - Carpenters Reviews - Phone (713) 880-8210

M & M Roofing Siding & Windows

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1003 W 34th St Ste B
Houston, TX 77018
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(713) 880-8210
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M & M Roofing Siding & Windows - Houston, TX
M & M Roofing Siding & Windows - Houston, TX
M & M Roofing Siding & Windows - Houston, TX
M & M Roofing Siding & Windows - Houston, TX

Reviews

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Best

We've used M&M Roofing in the past and have always been very satisfied. We have referred them to family members who used them as well and had a great outcome. It is always a ple...

Worst

The work was acceptable but I had to deal with a VERY RUDE representative. This man was not patient with me and did not hesitate to show me his frustration. In one phone call, aft...

Great Company 12/30/2011

We've used M&M Roofing in the past and have always been very satisfied. We have referred them to family members who used them as well and had a great outcome. It is always a pleasure doing business with Rick Shelton (our contact for M&M). We will definitely continue our business and referring. more

RUDE REPRESENTATIVE 8/27/2011

The work was acceptable but I had to deal with a VERY RUDE representative. This man was not patient with me and did not hesitate to show me his frustration. In one phone call, after I asked him some questions about the contract he said in a sarcastic way ""well, your whole house needs repairs!"" I told him that that was not very nice to say and he admitted it, but then he continued to answer my questions with a very rude tone and laughing all the time. I asked him not to laugh and to respect me, he then started raising his voice. I was calm the whole time (I am a teacher and I have experience staying calm and wise even if someone is acting crazy in front of me). I told him then ""you are now raising your voice, please don't raise your voice"" (I was very calm the whole time, using my usual ""teacher voice""). He replied saying ""oh, I am having a bad day"" and he hung up the phone. I called the main office to ask for another person to be in charge of my project (which was half way done) and I explained the problem. The owner called me several hours later and apologized for him and said that this man was having some medical problems and that's why he was having a bad day. I am a customer. There is no excuse to treat a customer the way I was treated. If this man has medical problems, or needs some anger management classes, he should not be working with customers. He obviously does not like dealing with customers and has no patience. They did not assign anybody else after this incident. I told them I did not want to see him again. The workers finished the work without anybody supervising them. I wished I had hired workers directly (I would've saved about $2000), but I wanted to have someone in charge and a company to back up the work. In the end, the whole project ended up as if I had hired the workers directly (I was the one checking on them) but I had to pay the expensive price. I thought I was going to get a discount (since I ended up doing the representative's work) but no discount was offered. Oh! I just remembered, the contract said they were going to clean with a ""magnetic sweep"" which I believe was never done, there were nails, pieces of wood and one vent (that had been removed), all around my house. If I ignore the ""magnetic sweep"" I can say that the workers did an excellent job SO you don't reallly need M&M, you can hire the workers directly and you can save a LOT of money. Trust me, don't call M&M, call the workers directly, it's the same type of work. If you are wondering how to hire them directly, you can find those type of workers anywhere (you may see their phone numbers on their trucks, you may see them shopping at home depot, you may find their info at those local Hispanic newspapers, you may ask around, etc). These Hispanic men are very hard working and very polite. If the stars were only for them I would give them 5, but the stars are for the company so I guess I can only give one because no customer should be treated the way I was treated. more

Many thanks. Great job. 6/26/2011

Nathan with M&M went to great lengths to design a roof system that served our needs and our energy efficiency desires. This is saying a lot because our roof is one of the funkiest darned roofs in Houston. It's all kinds of cut up with dormers and multiple roof peaks. Nathan put in countless hours researching and talking to manufacturers to find just the right products and installation techniques. Very appreciative of all his hard work. more

Excellent Service, Excellent Work 6/2/2011

M & M Roofing, Siding & Windows replaced the siding on our home in Pasadena. Mike McCollom was the M & M representative that took care of our project. The crew was quick and courteous and always cleaned up at the end of the day. I would definitely recommend M & M Roofing, Siding & Windows to my friends and family. more

Totally Recommend!!! 3/28/2011

My husband and I bought our first home in July, 2010. We purchased the home because of the ambiance of the Heights, and the charm of the older homes uniqueness (huge plus in my husbands book). We also accepted the fact that buying an older home would come with its challenges of refurbishing and some construction. more

QUALITY WORK done by QUALITY PEOPLE 2/11/2011

HIGHLY RECOMMENDED...honest, excellent workmanship, and truly nice people!! more

Provided WOW! service 2/11/2011

I was amazed when the owner of M&M Roofing, siding, and windows made the hour plus drive out to Pathway To Recovery in La Marque (near Dickenson and Galveston) to give a replacement roof quote on one of our buildings that we desperately needed. His company provided quick, professional, top quality work. They did this without disrupting the routine of the business- no easy task. Thank you M&M!!!! more

Super Work! 2/7/2011

M & M Roofing installed our siding, windows and painting and it's all beautiful! Couldn't be happier! The Supervisor Rick Shelton, was on top of the job the entire way and the crew cleaned up after it was completed. We got quality work and a great guarantee. We would recommend them to anyone! more

Honest, reliable, helpful 2/6/2011

M & M Roofing did our roof and it was a great experience. Great crew, cleaned up, our salesman Doug Moncure (and owner of the company) was honest, helpful and a great communicator. Highly recommend in Missouri City. Thinking about using them for double paned windows soon. more

Best contratctor worked with 2/3/2011

M&M Roofing handled our roof and was a very professional in the handling of every aspect of the job. They were quick and efficient on the job and our roof has yet to have any problems, and they did our roof over 6 years ago. They also did our windows and they look great still. more
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Additional information

  • Hours:

    8-5 Monday - Friday
  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    North, Oak forest/ Garden Oaks
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