The negative "reviews" showing here have ALL been removed from Citysearch (which is where Judy's Book gets them from). The reason for removal is because they were either untrue, or the people never bothered to update their so called "reviews" when their "problems" were resolved. Judy's Book really needs to show the responses that were also posted at Citysearch from the company. No "reviews tjat have been removed from Citysearch should still be allowed here. I'll bet THIS "review" will be removed.