I got a gift from my mom, and went back to exchange for a different color. It was no problem, they took care of that and even shipped the package for me since I wanted to send it to my sister in AZ. However, this is NOT the store for kids to run around cause there are SO many fragile items in there. The price here is not bad compare to the west side stores where I usually go to shop.
Pros: location, easy to get in and out
Cons: not a kid friendly store