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Lucky's Pet Resort & Day Spa - 18 Reviews - 7846 McCloud Rd, Greensboro, NC - Pet Sitting Reviews - Phone (336) 790-7040

Lucky's Pet Resort & Day Spa

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7846 McCloud Rd
Greensboro, NC 27409
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(336) 790-7040
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Lucky's Pet Resort & Day Spa - Greensboro, NC
Lucky's Pet Resort & Day Spa - Greensboro, NC

Reviews

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( 11 )

Best

I am in town for business and brought one of my dogs. Lucky s has been day-boarding him and he loves it. The people are friendly and he is happy to see them when I drop him off. I...

Worst

Y'all are nothing but,a bunch of liers. Y'all told me that y'all would not change me for, another day, and y'all did anyway. That is considered stilling, and I would not want to t...

Liers 1/2/2017

Y'all are nothing but,a bunch of liers. Y'all told me that y'all would not change me for, another day, and y'all did anyway. That is considered stilling, and I would not want to to be, in y'all shoes when God comes back. Y'all should be ashamed of y'all selves. Y'all will never get another dime of me. I am going to tell everybody, that will listen to me not to take their pets, there to be boarded. I could leave a zero star, I would. If I had the money to put y'all out of business, trust me I would. more

ANIMAL CRUELTY!!!! 6/3/2011

worst experience i have ever had in my 20 years of owning a dog-- and i'm from a horse ranch! the groomer "forgot" about my dog, left her without water for over ten hours in a kennel! when we got home, she had bald spots where she was randomly shaved, and she cut the inside of her leg and didn't tell us! then the groomer called me the next day, was disrespectful, rude, and said that i- i was badgering her!!! (she called me!!!) i demanded to speak with the owner, who was indifferent. his name is aaron. he is incompetent, and a complete joke. if you love your animals keep them far, far away from lucky's pet resort. take them to best friends bed and biscuit! i am reporting this "business" to the bbb, and other animal organizations. and we took photos of everything if anyone is interested. they treat their customers as horribly as they treat their animals. they are despicable and repugnant, and they need to go out of business. more

Do not take your pet to this place if you care about them!!! 10/2/2007

On the outside Lucky's looks like the place you would want your pet to be but it's not! Customer service is terrible I'd call and leave messages because they would never answer the phone and they would never call us back, when I finally got in touch with them the price that was quoted for what we wanted was totally different when we got there. instead of $23.00 it was $41.00 we took it because we already had reservations. We brought can food and treats in case they didn't provide them, they ask what her routine was and seemed like they were writing it down. We felt comfortable leaving here there. Four days later we picked her up, they had not fed her any of her can food, it looked like none of her treats had been used. We decided then never to use this place. Next week she started whimpering, I took her to the vet and was told that she seemed to have a pulled neck muscle and had swollen anal glands. I can't prove that this was caused by her treatment at the spa but this had never happened before. It seems to me instead of all the money they must spend on advertisement they would hire better customer service and animal handlers. I will make sure that if anyone ask me to recommend a pet spa I will warn them about Lucky's!!!!!!!!! more

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Lucky's or Not so Lucky 9/20/2006

I recently went to a pet fair at Lucky's Pet Resort in Greensboro, NC. At first it seemed nice. Then I met the owner. My 4 year old handles herself better under pressure than this grown man was. I asked him about it to see what reaction I would get and he got very rude and defensive. NOT the kind of person I want my animals to be around. Occasionally I will lose my head under pressure as everyone does, but I ALWAYS apologize and try to make things better/right once I come back to my senses or are confronted about the behavior. That did not happen with Lucky's. If he acts this way with alot of people around how must he act behind closed doors? Not to mention the location is very BAD. You not only have to go a round about way to get to the parking lot but it is right at Interstate 45 near the airport but not easily accessable from the interstate. What if an animal happens to get loose? It will probably run straight twards the interstate. If the owner acts cold twards animals what kind of people does he hire? I was really NOT impressed with this facility. more

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Neat place to board your pet 6/12/2006

We took our pup, a year and a half old beagle/jack russell terrier mix, to Lucky's Pet Resort and Day Spa last weekend. They are located on McCloud Rd, which you can see from I-40, just past the airport going towards Winston-Salem. They are a bit more expensive than the vet, but the runs are bigger than normal. You can pay extra for a "deluxe room" which has a bed and a television. You can also pay ten dollars extra for two hours of "day camp", where the dogs all play together outside, supervised of course. Our pup stayed for four days, and we did one day of day camp. Her "report card" said she was a bit overwhelmed by all of the dogs, but that she was a good girl. It made us feel good that they went the extra mile and told us how she did. I was not impressed with the front desk staff. They didn't really make a fuss over the dogs, they just did what they had to. I would have liked to have felt like these were people who LOVED dogs. Oh well. Our dog was fine when we picked her up, so things must have gone well. more
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Looking for Animal Boarding in Greensboro? Call Lucky's Pet Resort & Day Spa at (336) 252-4862 today!

Owner Message

  • Lucky’s has strived to provide pet owners in Greensboro with the best boarding, daycare, and grooming experiences for their pets.

Additional information

  • Hours:

    Sun 3pm-5pm, Mon-Fri 7am-6:30pm, Sat 10am-12pm
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