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Lucky Paws - 2 Reviews - 2273 Lovi Rd, Freedom, PA - Specialty Animal Services Reviews - Phone (724) 728-1484

Lucky Paws

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2273 Lovi Rd (at In Cranberry - Take Rt 19 to Freedom Rd to Lovi Road)
Freedom, PA 15042
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(724) 728-1484
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We usually use the Cozy Inn Pet Resort in Stahlstown, but it's a hike from Sewickley Heights and thought we'd give Lucky Paws a try. I reserved space for my two labs for 10 days ...

Something to Hide 1/18/2012

We usually use the Cozy Inn Pet Resort in Stahlstown, but it's a hike from Sewickley Heights and thought we'd give Lucky Paws a try. I reserved space for my two labs for 10 days in early February. Brought the vaccination record over and asked to see where my dogs would be staying. Girl at the desk, Allison, said no, she didn't have time. I explained that I had taken an hour out of my day and I just wanted to take one minute of her time (or someone else's if she was too busy) to have a peek. Kennels looked to be about 40 feet from the main reception area. Should not have been a problem. Plus, the place was quiet--no other customers and no dogs barking. And Allison was just sitting there telling me I couldn't have a look! I reminded her that I was about to drop $600 in her place and she said: ""Would you like me to cancel your reservation?"" I said yes and asked for the name and phone number of the owner, to which she answered, she couldn't give that to me. I mentioned that I think she'd like to know that she just lost the owner $600. People are crazy. Anyway, back to the Cozy Inn. more

No Tails Waggin' Here 3/11/2011

Similar experiences as these folks. Our request for a kennel tour was refused. Buyer beware: look closely at the website. Photos of dogs lounging on sofas is somewhat misleading. The real photo you want to review is the one with the dog in a small walled cubical on a raised bed. Stress and noise? Overnight boarding prices do not match these accommodations. Outdoor pool is great, 3 months out of the year. Limited dog park hours on weekdays. Its a hike to get here. Heavily traveled two lane road in busy Cranberry area. Prices are on the high side. Not sure I agree there's reason for it. Owner is a bit abrasive if not rude and inflexible. Staff seemed friendly. Newer facility with ample outdoor space for dogs to run if that's part of the package you pay for. Ask questions. We found the more we dug, the more resistant the staff/owner was to our reasonable inquiries. Pay close attention to the fine print for penalties and upcharges. For the money and aggravation, I recommend continuing your search. Your pet deserves the best experience available. One that is safe, delivers what they advertise, and treats you/ your pet with respect and compassion. more
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