This place has darn good pizza and hoagies, for a slightly higher price than you might expect. The food rates 4.5 stars. But the customer service is terrible. They screw up orders very often, and then treat you like you're a pain for pointing it out. This is especially true of their delivery service. You're never quite sure what will show up at your door or when it will show up. When they mess things up they treat you like you're trying to scam them out of some free food. The last incident with them made me sign up just to write this. They delivered our order in stages, first the pizza which was good, then the Italian hoagie which was cold and soggy with brown lettuce, and arrived 47 minutes after the ""departure time"" printed on the slip. Dinner was long over. It should have been free. Instead the guy hollering in the background was offended that I politely called in about it. They've even upset my sweet-as-pie wife in the past. The amazing part is, they have a customer database and can see who their good customers are. We spend a fortune there. No more.
Pros: Good Food
Cons: Bad Service