Last night my wife and I went to this restaurant for dinner. We had gone to the Shaker Square location many times and had a great experience, so we were hoping fot the same at this location. First, our drink order took a long time to make, and the bar was not very busy. Next, our server disappeared for long periods of time. After she took our order, she did not come back for a long time. We finished our first drinks, she did not inquire as to whether we wanted more. Another server filled our water glasses, and gave us nachos as we waited. When our server reappeared, she told my wife that her fish order was taking longer, and would be ready soon. When our order finally arrived, my wife's was wrong and poorly prepared. Mine was cold and tortillas were soggy -- I think it was waiting for my wife's order. We told our server about this and she argued about it, then offered to recook my wife's entree. We did not have another hour to wait. We overheard the group at the next table. Their order was incorrect as well, but were offered a round of drinks. When our check arrived, it included my wife's inccorrect meal. We finally were able to get it adjusted. Needless to say, we won't be back and advise others to stay away.
Pros: The server who refilled our water glasses and nacho chips
Cons: The server and mangement were rude and not helpful