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Louie's Floor Covering Inc - 2 Reviews - 2709 Ingersoll Ave, Des Moines, IA - Terrazzo Contractors Reviews - Phone (515) 243-8608

Louie's Floor Covering Inc

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2709 Ingersoll Ave
Des Moines, IA 50312
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(515) 243-8608
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Reviews

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Best

I can't begin to say what a great group of people they are at Louie's Floor Covering. From the great advise on how to pick the right type of carpet for the traffic area it was for...

Worst

My wife and I are remodeling our kitchen. We plan to tile the floor and some of the walls. We're new at this. My wife went to Louie's and met with one of the salesmen. He was cond...

Editorial review from Citysearch 2/4/2015

Went with Louies as they presented more options for our carpet needs. Installation went bad from the get go. Installer slammed roll of pad down upstairs which vibrated the ceiling hard enough downstairs to make glasses fall off shelves and break, my dining room light fixture to break and a family heirloom broken in a million pieces.\r \r Then the seams clearly didn't match on a non match carpet and guy tried to make an excuse, for which I knew better. They didn't roll carpet into one door way the way they had in each of the other two rooms and again made a lame excuse for that and then tried to bring a industrial door stop to finish it out , which I refused. They also scratched our hardwood floor and tried to cover it up, but once I mopped the scratch is blatantly visible.\r \r I had three bedrooms take 2 days for install, then had to wait 4 days for someone to come out to fix the problem ( I obviously requested a different installer), and then that crew walked in totally blind as to what needed done and with not all the tools to fix the problem. I had to loan them our dremel to do a cut in the doorway they messed up.\r \r We were planning on putting our house on the market once the carpet was finished, but due to 4 down days for fix and a two week order in to replace the dining room light shades, won't be on the market for at least two weeks if item comes in on time.\r \r I have asked for an adjustment to my final due, however not getting much done with that. Bottom line is NOT what I expected from Louies and will not recommend them nor be ordering the flooring for our new home which we will take possession of in two weeks. I advise people to proceed with caution before doing business here. more

Editorial review from Citysearch 3/25/2013

Louie’s is a great place to buy flooring. My last project was carpeting the family room in the basement. The Louie’s salesman was friendly and professional. There were hundreds of samples in the show room to choose from. The carpet was reasonably priced. The installation went without a hitch. My next project is to put laminate flooring in the sewing room and Louie’s is where I will be buying the laminate. more

Editorial review from Citysearch 3/19/2013

I hired Louies Floor Covering to install carpet in my daughter's master bedroom. I was very pleased with the carpet and the installation job and the price. I would recommend Louies to anyone. more

Editorial review from Citysearch 10/22/2012

These guys are thugs. They are so dishonest it's appalling. After a confirmed quot they mailed us a bill for $190.00 more then the original quot. Make sure you get everything in writing up front (not just a receipt for your down payment)--- or better yet, go to someone honest. We had bids from Lowes and Home Depot which were both lower but went with these guys because they were a local company. Big mistake! more

DO NOT BUY FROM LOUIE'S! 2/28/2012

My wife and I are remodeling our kitchen. We plan to tile the floor and some of the walls. We're new at this. My wife went to Louie's and met with one of the salesmen. He was condescending to the point that my wife was in tears. He was totally NOT helpful to the point of being RUDE! She went back to return samples and encountered him again. Same treatment. Needless to say, we are purchasing our tile somewhere else where they treat us like customers and not like idiots! more

You won't go anywhere else! 3/13/2008

I can't begin to say what a great group of people they are at Louie's Floor Covering. From the great advise on how to pick the right type of carpet for the traffic area it was for, to the end installer, the process couldn't have gone smoother! I like the fact that the owner, Randy was at the store thanking me for my business after all was said and done. The installer was at my house at the date & time promised and was an utmost professional. A nice change from the big chains I've dealt with in the past. Needless to say, I'll be back to Louie's! Pros: Personal service, local /onsite owner, professional staff Cons: Only one location. more
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Louie's Floor Covering

Additional information

  • Hours:

    Mon 8am-5pm, Wed-Fri 8am-5pm, Tue 8am-6:30pm, Sat 8am-12pm
  • Neighborhoods:

    Woodland Heights
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