Lou Malnati's is my favorite deep dish pizza. I love the buttery crust, gooey cheese, and fresh tangy sauce. One night, some friends & I dined at their Wrightwood location, which looks like a sports bar. We were treated poorly. We suspected it was because of our punk rock style. We were ignored for a long time, and when trying to get our order taken, they kept saying 'in a minute'. A minute turned into about 30. Finally we had our order taken by a rude inpatient waitress, and waited TWO HOURS for the pizza, though people who came in after us had their food in prompt timing, & were treated nice. We were insulted with how we were treated, ate our pizza, paid and left. However because their pizza is so good, I still order it for delivery, but I will never dine at that location again.
Pros: Delicious Pizza, Resonable Prices
Cons: Poor service at this location, not ennough appeitizers