Here at Lotus Sky, we make each and every bracelet ourselves. Connecting you with your artisans, we take pride in our work and offer our 100% satisfaction guarantee. If something doesn't fit, we'll crochet your bracelet in a different size. If you want to exchange for a different pattern, we're here for you! If for any reason at all, you are not completely satisfied with your handmade jewelry, reach out to us at email@example.com and we will do our LOTUS SKY best to make things right for you. That's our guarantee.