I went everywhere looking for a groomer for my pomeranian, and did not get good vibes from many places. I went into Lots of Love and they were so sweet there, and it was a great price...about a quarter to half of most other places and MUCH cheaper that Petsmart or Petco. I love to get her lion-cut, and they do a wonderful job! Never heard anything bad about them- except the previous review from years ago- can't always believe what you hear!!! Give them a shot, it's a nice place!