The service I received at LoriTech was unprecedented for a computer shop. I interacted with at least five different employees throughout the process of recovering and transferring data off my dying hard drive. Every single person I spoke with was polite, understanding, helpful, and very knowledgeable. I was lucky -- they were able to recover everything off my drive! Even if they hadn't been so successful, I'd give them a great review. I've never written an online review before, but I felt compelled in this case because that exceptional service is becoming increasingly rare, and it is very much appreciated! Thanks to everyone at LoriTech -- I hope I don't need data recovery services again, but I know where to turn without hesitation next time!