I was very disappointed with Lord Baltimore florists. A friend of my mother's ordered flowers for her after a recent surgery - specifically a large arrangement of a dozen pink roses and white flowers, with a pink bow. The flowers delivered were 5 YELLOW roses (which my mother HATES) and white carnations, with a ribbon and no bow. In addition, the flowers were not fresh - they looked like the leftovers from the back of the fridge. Basically, the flowers delivered were not worth the price my mother's friend paid. When my mother's friend called to inquire about the incorrect order, the florist made us return the incorrect order, and delivered a bud vase with only 4 pink roses - not the dozen that had been ordered. In addition, there was no bow, and not even a ribbon this time.