On my first visit to the pharmacy at this Long's drugs, I admitted picked a bad time. I arrived 20 minutes before closing, and was not terribly surprised to find myself at the end of a long line. I WAS, however, surprised that I had to wait just as long (if not longer) in the middle of the day -- and that this wait occurred not because of an inordinate number of customers, but because the staff was just sitting around. No joke. I peaked behind the counter and saw at least 3 employees doing nothing other than ignoring me and the rest of the folks in line. Believe me. I will not be returning.