I dealt directly with the owner. He is direct, honest and does exactly what he says he will do. I had him sell my truck on consignment/auction since I couldn't sell it on Craigslist before I moved from Hawaii to Florida. I admit to being a bit anxious about leaving a $25000 truck with him and moving 6,000+ miles away. He sold it quickly and got us a fair price. Money was wired to me promptly. I put a lot of faith in this ""used car salesman"" and he lived up to all my expectations. I don't know why some people have left negative reviews, but my situation was certainly one for which a dishonest person could have taken advantage. He has my trust.