I just needed a replacement cd changer. They told me that they had one. I picked that one up. Turns out it was the completely wrong part. When I took it back to exchange it, they were confused as to why and proceeded to order the exact same wrong part. I again exchanged it. I took in the cd changer from my car so they could see what I needed. \r
They looked at it and proceeded to order the exact same wrong part. Except this time they told me it would be there the next day. When I went the next day, the guy hadn't actually ordered it. He had forgotten. So far this is 4 times of going to this place for their mistakes. When I went the next day, day 5 to pick up the part - it was AGAIN the wrong part! \r
So this time I told them my exact make, model, year and said it had to be from that type of car since they couldn't seem to get it right after 5 tries. This time they told me they didn't have the part in their inventory, but could order it from Texas for an extra $60! They wouldn't even credit me with the fact that because of them and their mistakes, I had driven there 6 times - using my time and gas money. So I ordered this part.\r
Now - here's the kicker! When I received finally the correct part, the cd changer was BROKEN! They ordered a broken part for me and charged me $60 more for it! When we went back to get a refund, that's all they would do is give a refund and a ""sorry"". Nothing else. \r
This place is no good with their inventory and can't keep track of what parts actually match your car and won't make up for their mistakes.
Pros: Nice people in warehouse
Cons: Horrible inventory, Horrible customer service