BEWARE OF THEM LOSING YOUR GARMENTS!!! UNPROFESSIONAL OWNER. \r
Dropped a bundle of clothes off on a Tuesday morning, and when I received them back, my $250 Hugo Boss skirt was missing. Upon closer look at the receipt, only my last name was listed, followed by a comma and then a first name listed as ""Little"" (my name is Jennifer). Further, my phone number was neither listed on the receipt, nor did they have it in the computer system! \r
Even the smallest, yet most important details necessary to run any kind of business were not properly recorded, including any indication of my expensive garment. Upon request for them to simply look around to see if they could locate the skirt, I was confronted with an irrational Korean woman who could not even understand the spelling of my last name, and couldn't understand how my first name wasn't ""Little."" She refused to simply appease her customer by looking, frequently interrupted, and yelled back that she didn't have the garment (again, without simply running the conveyor or glancing in the back). \r
Now I am out my skirt, and would strongly caution others who value their items to go somewhere trustworthy like Alpian's a few doors down. It's not worth the frustration and being out time, effort, a prized possession, as well as money to go to such a substandard facility for literally what amounts to just a few bucks less. \r
The woman who owns this place is unhelpful, does not know how to functionally communicate and is completely irresponsible. I've learned my lesson to always read the receipt and confront any issues before the clothes go out.