I am a comparison shopper. I had a list of 3 items that I needed that I hoped I could find at either Linens and Things or Bed, Bath, and Beyond since I had a coupon for both. I started out at the L&T at Southridge Mall. I found all 3 of my items: Shower Curtain $29.99, Washable Liner $14.99, and Tea Strainer $4.99. I then immediately went across the street to BB&B and found 2 of the 3 items, they did not have a tea strainer. The shower curtain the exact same style was $39.99 a full $10 more and the washable liner was $5.00 more at $19.99. I was shocked at such a large difference! So I handed my BB&B coupon off to a customer in line and went straight back to L&T to get all 3 items and save $15 plus my coupon which was 20% off. The customer service at Linens and Things is nothing spectacular, but the employees are helpful and friendly.