I do real well buying their sheets, towels, pillows and other beddings and things. Anything else is not such a good deal.
Look for the 20% Off coupons that come in the mail or you might see in the paper. These coupons are great to use when there is a sale or other bargains happening.
People who work there are okay. I pretty much deal with the clerks. A lady helped me once with a bridal register gift question. That was nice. It didn't get resolved but she tired real hard.