Today is Saturday, 9/21/2013. I just left Linda s Alterations. I must say this has been the most uncomfortable and insulting experience I have experience with a company that provides a service in many years. I am not sure if there was a language barrier and a racial bias, that I experienced. However, Linda was condescending and rude when I attempted to explain to her what I wanted. First she says I can not do that for a big girl ( I am a size 8); I did not take offense, I believe she may just be uneducated and unable to verbalize her thoughts better; Then she says, you can not afford what you are asking for ( clean up jagged waist for dresses that I cut into skirt); She tell me I am being agressive because I was attempting to explain to her in the soft, calm and mild tone even after the continued insults, again, I tried to ignore because there might be a language barrier. I say all of this to conclude that I was told that she ruined a pair of pants of someone whom has lived in Woodlake for many years. After much, thought I decided to take a chance as I am unfamiliar or unaware of any other alteration shops in the area. So, I communicated this to her after she continued to be rude and insulting but softly. Nevertheless, I went there with a very open dispostion of hope that maybe if I explained to her and asked for suggestions to ascertain the final product I desired, then the experience would be positive. This I communicated to her. \r
Finally, a light bulb went off in my head that Linda do not want my business and if she did provide me a service she would OVERCHARGE and be INSULTING in hopes that I may not come back.\r
**** I have traveled and lived in several countries; so I do not experience racial prejudice or undertones often, but I will say that you know it when you FEEL it or hit you in the face. So, I will say to ANYONE who is NOT White American or Asian this may not be the place you should patronize.**** I do plan to send a copy of this letter to the Westchase Chamber of Commerce.\r
I went to Best Cleaners and spoke to the person who does the alterations and the conversation was brief and very nice. He charged 50%less than Linda s Alterations.