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Liberty Buick GMC - 28 Reviews - 9028 East Independence Boulevard, Matthews, NC - Car Dealers Reviews - Phone 1 (704) 708-8000
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Liberty Buick GMC

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9028 East Independence Boulevard
Matthews, NC 28105
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1 (704) 708-8000
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Reviews

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Best

I typically do not take the time to write reviews of businesses on the internet. However, after the experience I had at Liberty, I felt I had to share. I came in this past Sunday ...

Worst

All reviews seem positive

Editorial review from Citysearch 5/13/2016

I am absolutely thrilled with my new terrain SLT and with the excellent service from my salesman Nick Mainor, and the GM, Brad McCorkle. I'm looking forward to having my new car serviced at Liberty, and am especially pleased that they are a family owned company, and seem to be totally focused on excellent customer service. Nick is laid back and so pleasant to work with...no pressure, but is very knowledgeable, experienced, a good listener, answered my every question and works hard to please. You can't go wrong with this team, and Nick in particular! more

Editorial review from Citysearch 7/12/2015

Yes, we bought a new Buick from Liberty Buick for the third time. Took us five years and every experience has been very satisfying. Their entire staff is outstanding. My wife and I have been favorably impressed over the years with their outstanding service. Of course we chose Liberty Buick this past week end when we decided to trade for a new Buick. JULIUS LOWE, greeted us when we arrived Saturday morning. It was our first meeting with JULIUS and we were immediately impressed by his product knowledge and patience as he provided us with specific answers to our questions and concerns in our selection process. JULIUS, is an out standing sales consultant at LIBERTY BUICK. Give him a call. You will be glad you did. LIBERTY BUICK AND JULIUS ARE A GREAT TEAM. They will work hard to earn your trust, your business and provide you with a great driving experience. \r \r ED JUDD, A VERY HAPPY BUICK OWNER. more

Editorial review from Citysearch 7/12/2015

Yes, we bought a new Buick from Liberty Buick for the third time. Took us five years and every experience has been very satisfying. Their entire staff is outstanding. My wife and I have been favorably impressed over the years with their outstanding service. Of course we chose Liberty Buick this past week end when we decided to trade for a new Buick. JULIUS LOWE, greeted us when we arrived Saturday morning. It was our first meeting with JULIUS and we were immediately impressed by his product knowledge and patience as he provided us with specific answers to our questions and concerns in our selection process. JULIUS, is an out standing sales consultant at LIBERTY BUICK. Give him a call. You will be glad you did. LIBERTY BUICK AND JULIUS ARE A GREAT TEAM. They will work hard to earn your trust, your business and provide you with a great driving experience. \r \r ED JUDD, A VERY HAPPY BUICK OWNER. more

Editorial review from Citysearch 10/2/2014

Recall\r \r Made an appointment\r Took 3 hours off from work\r Drove 30 miles round trip\r Showed up for appointment\r Waited 1 hour for a 15 minute job (as per recall notice)\r Told they didn't have the part\r We'll call you when the part comes in.\r \r Those are the facts\r more

Editorial review from Citysearch 10/2/2014

Recall\r \r Made an appointment\r Took 3 hours off from work\r Drove 30 miles round trip\r Showed up for appointment\r Waited 1 hour for a 15 minute job (as per recall notice)\r Told they didn't have the part\r We'll call you when the part comes in.\r \r Those are the facts\r more

Editorial review from Citysearch 10/25/2013

My grandson bought a 2008 Honda Accord from them about a month ago. He loves it! Great car and excellent service from the people at Liberty. more

Editorial review from Citysearch 10/25/2013

My grandson bought a 2008 Honda Accord from them about a month ago. He loves it! Great car and excellent service from the people at Liberty. more

Editorial review from Citysearch 8/19/2013

A great group of people! Ken G. is truly the best at what he does and worked to find a car and deal that fits my needs and budget! Art and Steve were very knowledgeable and answered all my questions honestly.\r \r I was in the market for a Lexus SUV, but these guys were so wonderful, I am the proud owner of a GMC!! I would come back again!! more

Editorial review from Citysearch 8/19/2013

A great group of people! Ken G. is truly the best at what he does and worked to find a car and deal that fits my needs and budget! Art and Steve were very knowledgeable and answered all my questions honestly.\r \r I was in the market for a Lexus SUV, but these guys were so wonderful, I am the proud owner of a GMC!! I would come back again!! more

Phenomenal service 2/29/2012

I typically do not take the time to write reviews of businesses on the internet. However, after the experience I had at Liberty, I felt I had to share. I came in this past Sunday looking for new vehicles for me and my wife. Although only one of us drove off in a new GMC, we were both so pleased with our experience. Typically, when you head into the dealership, you are quickly shuffled off to some back corner and made to stay there for hours while you haggle over nickels and dimes. At the end of it, you are tired, worn out, and willing to sell you firstborn child to go home. This was absolutely NOT the case at Lliberty. Our customer service was superb. We were in the middle of the showroom for the majority of the time (until, obviously, we needed to sign papers). We never once felt pressure or coerced. Everyone from the sales person to the manager were friendly and treated us with respect. They did everything they could to accommodate us. We drove out from Concord to buy the car from Liberty because of the reviews on line (we have a dealership 5 minutes from our house). It was worth the extra time on the road. I would HIGHLY recommend Liberty to anyone interested in a GMC or Buick! more

Phenomenal service 2/29/2012

I typically do not take the time to write reviews of businesses on the internet. However, after the experience I had at Liberty, I felt I had to share. I came in this past Sunday looking for new vehicles for me and my wife. Although only one of us drove off in a new GMC, we were both so pleased with our experience. Typically, when you head into the dealership, you are quickly shuffled off to some back corner and made to stay there for hours while you haggle over nickels and dimes. At the end of it, you are tired, worn out, and willing to sell you firstborn child to go home. This was absolutely NOT the case at Lliberty. Our customer service was superb. We were in the middle of the showroom for the majority of the time (until, obviously, we needed to sign papers). We never once felt pressure or coerced. Everyone from the sales person to the manager were friendly and treated us with respect. They did everything they could to accommodate us. We drove out from Concord to buy the car from Liberty because of the reviews on line (we have a dealership 5 minutes from our house). It was worth the extra time on the road. I would HIGHLY recommend Liberty to anyone interested in a GMC or Buick! more

Class act dealership 11/1/2010

I have always had a very stress free and pleasant experience when buying and servicing all of my vehicles at Liberty! The staff is always very friendly and extremely knowledgeable. Class act all around, wouldn't go anywhere else. more

Class act dealership 11/1/2010

I have always had a very stress free and pleasant experience when buying and servicing all of my vehicles at Liberty! The staff is always very friendly and extremely knowledgeable. Class act all around, wouldn't go anywhere else. more

World Class Service 11/1/2010

I have purchased multiple vehicles from Liberty Buick GMC and must say that it has been a pleasure everytime. Not only was I taken care of in the purchase of my vehicles but the service after the sale has been truly outstanding. Anytime I have any question or concern with my vehicle the service department has always been very attintive to my needs. The service manager has always been available and does an exceptional job to make sure that I am completely satisfied with every visit. Thank you Liberty for being a world class dealership. more

World Class Service 11/1/2010

I have purchased multiple vehicles from Liberty Buick GMC and must say that it has been a pleasure everytime. Not only was I taken care of in the purchase of my vehicles but the service after the sale has been truly outstanding. Anytime I have any question or concern with my vehicle the service department has always been very attintive to my needs. The service manager has always been available and does an exceptional job to make sure that I am completely satisfied with every visit. Thank you Liberty for being a world class dealership. more

great experience at liberty 11/1/2010

We have bought two vehicles from Liberty and were very impressed with the professionalism of all parties involved in our transactions. They were courteous, caring, interested in our wants and needs and very patient in our dealings.\r \r We found the facility to be very clean and customer oriented, very comfortable place to do business.\r \r After the purchases, we found this to be the premier place for service. Again the people were courteous, friendly, interested and anxious to help in every way. We also found the service department staff to be most professional in every way and our satisfaction was their goal. They succeeded far above our expectations.\r \r Liberty is THE ONLY PLACE we will go for service and THE ONLY P:LACE we will go to purchase cars in the future.\r \r We have gotten 100% satisfaction in all departments, but I must mention the one person we have dealt with the most, their service manager. He is the best I have ever dealt wiyh--his knowledge, his desire to please, his going the extra mile to get our needs taken care of and his availability. He is the best. more

great experience at liberty 11/1/2010

We have bought two vehicles from Liberty and were very impressed with the professionalism of all parties involved in our transactions. They were courteous, caring, interested in our wants and needs and very patient in our dealings.\r \r We found the facility to be very clean and customer oriented, very comfortable place to do business.\r \r After the purchases, we found this to be the premier place for service. Again the people were courteous, friendly, interested and anxious to help in every way. We also found the service department staff to be most professional in every way and our satisfaction was their goal. They succeeded far above our expectations.\r \r Liberty is THE ONLY PLACE we will go for service and THE ONLY P:LACE we will go to purchase cars in the future.\r \r We have gotten 100% satisfaction in all departments, but I must mention the one person we have dealt with the most, their service manager. He is the best I have ever dealt wiyh--his knowledge, his desire to please, his going the extra mile to get our needs taken care of and his availability. He is the best. more

Will always return to Liberty!! 11/1/2010

We have bought 6 vehicles from Liberty and will continue to buy from them due to there professionalism and friendly staff. Each experience was comfortable and easy. Class act organization! Having bought 6 cars there needless to say we have used the service department! We have found it to be the best in town. The service advisors and their manager are always very friendly and very helpful and always get the job done right. All in all i have been 100% pleased with Liberty and its Service! more

Will always return to Liberty!! 11/1/2010

We have bought 6 vehicles from Liberty and will continue to buy from them due to there professionalism and friendly staff. Each experience was comfortable and easy. Class act organization! Having bought 6 cars there needless to say we have used the service department! We have found it to be the best in town. The service advisors and their manager are always very friendly and very helpful and always get the job done right. All in all i have been 100% pleased with Liberty and its Service! more

Will buy again from Liberty 10/28/2010

We have purchased 3 cars from Liberty and found all 3 experiences to be stress free. Everyone from the sales staff to finance are knowledgeable and answered every question we had. \r \r I will definitely buy my next vehicle from Liberty and I recommend them to all my friends. more
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Owner Message

  • Liberty Buick GMC is Charlottes largest Buick & GMC Dealer. We offer Buick & GMC Models, Auto Repair and we are a certified discount tire center. Our shop is located in Matthews, NC and serves the greater Charlotte Metro Area.

    Buick Models Include:
    Buick Encore
    Buick Enclave
    Buick Envision
    Buick LaCrosse
    Buick Regal
    Buick Verano
    Buick Cascada

    GMC Models Include:
    GMC Sierra 1500
    GMC Sierra 2500
    GMC Sierra 3500
    GMC Yukon
    GMC Yukon Denali
    GMC Acadia
    GMC Acadia Denali
    GMC Terrain
    GMC Canyon

Additional information

  • Hours:

    monday: 09:00AM-09:00PM, tuesday: 09:00AM-09:00PM, wednesday: 09:00AM-09:00PM, thursday: 09:00AM-09:00PM, friday: 09:00AM-09:00PM, saturday: 09:00AM-09:00PM, sunday: 12:00PM-06:00PM
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