Do you want to take your dog to a place where the owner/operator has NO idea how to handle an anxious dog? Do you want to take your dog somewhere that will spray some funky ""perfume"" on your dog without asking for your permission? Do you want to have a ""groomer"" that speaks in a voice that just makes your dog, and by extension, yourself more anxious? Than THIS is the place for you! However, if you want to take your dog somewhere run by professionals that know what they are doing and know how an nervous dog needs to be treated, you would be wise to look elsewhere for your dog grooming needs.