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Liahona Travel & Cruises - 1 Reviews - 4121 S Meridian 1C, Puyallup, WA - Travel Agents Reviews - Phone (253) 231-3259
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Liahona Travel & Cruises

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4121 S Meridian 1C
Puyallup, WA 98373
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(253) 231-3259
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Liahona Travel & Cruises - Puyallup, WA
Liahona Travel & Cruises - Puyallup, WA

Reviews

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Best

Liahona Travel & Cruises out of Puyallup, WA was such a great experience for me, not really being a travel agency user. I will absolutely work with them again, especially Jayme W...

Worst

All reviews seem positive

Editorial review from Citysearch 12/3/2012

Our group of 6 people had a completely awful experience booking through Liahona Travel. We were working with Gail Snow (partner/owner I believe) and booked almost a year in advance. I won't go into the details, but our hotel room reservations were all incorrectly made. We had noticed a small island hopper plane required us to pre-register any dive equipment luggage and Gail said she DID do it. We double-checked personally with the airline and it had not been done. When we received our plane reservations they were incorrect on the itinerary--if we hadn't carefully read them over we would have had a very big mess at the airport. She had two of the couples flying on different days and flights. We had to physically go down to her office to straighten it out. We made an appointment for this and Gail said she would have everything ready when we arrived. She didn't. She started it when we got there. We sat for a couple hours. Then it was too late to contact somebody to complete everything--keep in mind this is just days before our trip. Gail was very rude and I was surprised by some of her comments. She basically said we couldn't expect her to plan the trip. No, we just expected her to plan the air, hotel and rental cars. We ended up cancelling the rental cars on ours and booking them ourselves as we no longer trusted Liahona travel to do so. What ended up happening was Gail turning the entire thing over to Jayme to fix her major mess up. I will give credit to Jayme for straigtening out the air (except the dive luggage--she missed it too). However, she wasn't able to straighten out the hotel problems and we ended up staying in terrible rooms. All rooms had serious water pressure problems, one couple's room had no mirrors, no working outlets (she used our room to do her hair every day), water barely dripped from faucet and all were in a very loud part of the resort. more

BEST Travel agency! 2/6/2011

Liahona Travel & Cruises out of Puyallup, WA was such a great experience for me, not really being a travel agency user. I will absolutely work with them again, especially Jayme Ward. She was incredibly pleasant to work with and extremely patient. She knew I was busy with wedding planning AND trying to organize travel for my East coast family so she was so patient and quick with my multiple back and forth emails while trying to do this from work. more
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Making Your Travel Dreams Come True!

Owner Message

  • Welcome to Liahona Travel & Cruises!


    Our Agency has been in business since 1984, and we have enjoyed many years of making our client's travel dreams come true!


    We feel our success is due in large measure to having a staff of professional, knowledgeable, and experienced travel consultants. We are continually participating in destination education and training to provide you, with the most up to date travel information.


    We are a friendly, fun, and full service travel agency located in Puyallup. You are the most important PERSON to our business. Please allow us to provide you with the travel experience you deserve.


    Thank you,


    ~The girls of Liahona Travel & Cruises~

Additional information

  • Hours:

    Mon-Fri 8:30am-5pm, Sat 9am-1pm
  • Payments:

    Master Card, Visa
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