My husband and I were in the market for a used SUV earlier this year. We didn't want to spend a lot of money, and after looking online, we found a Jeep that looked interesting at the local Lexus dealer. We headed over to look at it.
When we got there, we informed the salesman we talked to about the vehicle we wanted to see (which was priced around $7000 - not much at a Lexus dealer). He took us outside to look for it. When we got to it, it really didn't look so hot. He told us that they hadn;t had time to clean it up yet, and that it had a few problems that needed fixed. He then proceeded to say that if we were looking for a 4 wheel drive, he had something else we might like... Immediately the little red light in my head starts going off, he's going to show us something expensive. Instead he tooks us over to show us an absolutely immaculate and LOADED Ford Explorer that was price just $1000 above what the Jeep was. The weather was bad that day, so he offered to pull it into their service department so we could take a look. We looked it over, he went with us for a test drive, we came back and thought it over... And we ended up purchasing it.
I suppose it sound fairly basic, but keep in mind... this is a Lexus dealer. This salesman is taking his time with us over an $8000 used car, when there are other customers he could have been trying to get to, that were looking at NEW cars. Also, never once did he put ANY pressure on us to purchase. He didn't try any of that monthly payment garbage or the "let me talk to my manager/finance guy" routine, like I've had happen at other dealers. He was honest, forthcoming and patient with us as we made our decision. AND he never made us feel bad, for looking for such a "cheap" deal. I've had other dealers that have done that...
To top all this off, we paid about $4000 BELOW book for this SUV! And we are so happy with it, let me tell you! It is top of the line, runs great, and has had no problems at all. I can't tell you how happy we are with our car and how happy I am with the experience we had at Lexus! I recommend them to ANYONE in the market for an automobile!