Lexus Santa Monica Service Center

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1602 11th St
Santa Monica, CA 90404

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(310) 309-1335
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Main categories:

Auto Repair & Service

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Car Dealers

Related categories:

Automotive

Reviews
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Best

I visited this Lexus service center for the first time, and I had an excellent experience! I have been happy with the local Honda dealership for the past several years, so I wonde...

Worst

All reviews seem positive

Exceptional Customer Service 5/25/2012

I visited this Lexus service center for the first time, and I had an excellent experience! I have been happy with the local Honda dealership for the past several years, so I wondered how Lexus would compare. Instantly, I was impressed with the level of friendliness, courtesy, and amenities. When I arrived, I was greeted by a friendly associate (Eddie) who was kind enough to show me around and introduce me to a helpful parts manager (Eric). I even met the service manager (Daniel) who couldn't have been nicer. During my visit, they took care of me -- and my car. I feel confident this staff strives for superior customer service, so I will gladly recommend the Santa Monica Lexus Service Center, and I will certainly return to this location in the future. \r more
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Additional information
  • Hours: Mon. - Sat. 7am - 6:30pm;Sun. CLOSED
  • Neighborhoods: Pico, West LA
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