Dr. Pleasant is very experienced and highly qualified, and no doubt he does fine work. However, cleanings take absolutely forever, and like most dentists, they are quick to push treatments and dental work even if you don't want it. Everyone is friendly, but we had lots and lots of billing problems (insurance said it was the way it was billed, their office blamed insurance, we were left to work to sort it out). They are priced reasonably, as in, in line with other dentists and the waiting room is large and very nice...but the wait time is at times excruciatingly long, and twice we had appointment times changed without asking if it was ok.
PROS: Experienced staff, nice office
CONS: Long wait time, billing issues, push lots of work/treatments